Architect, Machine Learning

Are you looking to join an innovative, market-leading company where you can truly elevate your career? At Kinaxis we are serious about culture, we are serious about technology, we are serious about customers, and we are serious about not taking ourselves too seriously. Today, we have grown to become a global organization with over 2000 employees around the world, 6 global office and a best-in-class HQ in Ottawa, Canada. As winners of several Top Employer awards globally, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today. Our powerful, AI‑infused platform provides full transparency and visibility across end‑to‑end supply chains, enabling our customers to make faster, better decisions. With more than 40,000 users in over 100 countries, we are expanding our team as we continue to innovate and revolutionize how we support our customers. Other Canadian locations – Remote. The AI team is responsible for advancing machine learning solutions in the supply and demand space across industries such as Retail, Consumer Packaged Goods, and Life Sciences. Our work spans forecasting, optimization, replenishment, recommendation, explainability, and emerging AI techniques that help customers solve complex, real‑world planning challenges. What makes this team unique is that we operate at the intersection of applied research, product innovation, and customer impact. Machine Learning Architect Kinaxis is seeking a Machine Learning Architect to help define and advance our next generation of AI‑driven capabilities. As part of the Product R&D organization, you will play a senior technical leadership role in applied AI, helping identify promising techniques, develop differentiated approaches, and shape how new ideas evolve into product capabilities. You bring deep expertise in machine learning and applied AI, and you are energized by turning emerging techniques into practical solutions for real customer problems. You are comfortable working through ambiguity, exploring new approaches, and building early systems that demonstrate clear value. You bring broad technical leadership across teams while remaining hands‑on in applied research and innovation. You stay closely attuned to the rapidly evolving AI landscape, actively exploring and experimenting with emerging techniques, tools, and approaches to identify where they can create real product value. You guide major technical decisions, identify opportunities for differentiation, and help translate new ideas into future product capabilities. You will work closely with product and engineering teams to ensure ideas are grounded in real‑world constraints and can evolve into enterprise‑grade software. You balance innovation with pragmatism and bring a strong focus on customer impact. You will also mentor others across the organization and help foster a culture of rigorous, practical innovation. PhD in Computer Science, Machine Learning, Artificial Intelligence, Operations Research, or a related field. Extensive experience applying machine learning to solve complex real‑world problems, with a track record of developing novel approaches or adapting emerging techniques in practical settings. Strong hands‑on experience building prototypes, proof‑of‑concepts, and early systems that demonstrate the value of new ML and AI methods. Deep expertise in modern AI techniques, with strong familiarity in areas such as agentic systems, LLMs, RAG, recommendation, optimization, explainability, and broader language‑based AI techniques. Strong technical judgment and the ability to assess new technologies critically, separating durable opportunities from short‑term hype. Demonstrated ability to influence technical direction across teams through expertise, credibility, and collaboration. Strong programming ability in Python and experience working with modern ML and data tooling. Excellent communication skills, with the ability to engage technical and non‑technical stakeholders and bring clarity to complex problems. A practical, product‑minded approach to innovation, with an appreciation for enterprise software quality, maintainability, and customer impact. Experience in supply chain, retail, life sciences, planning, or optimization domains. Strong mathematical foundation in areas such as probability, statistics, linear algebra, optimization, or stochastic methods. Track record of developing intellectual property through patents, publications, inventions, or other differentiated technical contributions. Experience turning ambiguous customer or product problems into research directions, prototypes, and validated solution concepts. Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day, when we see store shelves stocked, when medications are available for our loved ones, and so much more. Companies across industries