Program Manager

3 weeks ago


Ontario, Canada Sunrun Full time

Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging.

Who We Are:

As the nation’s largest residential Clean Tech company, Sunrun is on a mission to transform our energy system into the modern and sustainable grid of the future while making clean, renewable energy accessible to all residential households.

To realize this vision, Sunrun is developing advanced technologies, products and services designed to reinvent the way people power their homes. We are actively hiring world-class talent in our Grid Services operations team focused on operating programs in growth areas such as bil-lateral and open-access VPPs, competitive supply, and next generation DER offerings for customers, like EV charge management and bidirectional EVs.

You'll work alongside other passionate product leaders, originators, analysts, policy team members, data platform engineers and program managers engaged in the design and development of VPP products that are making a positive impact on our world.

If you are (1) passionate about energy-related analytics, optimization, program operations and product development; (2) execution oriented; and (3) motivated by solving one of the biggest challenges of our time, then join us. Together we will disrupt a 100-year-old carbon intensive industry and advance Sunrun’s mission of creating a planet run by the sun.

No candidate will exactly match this job description - please do not hesitate to apply

What is the Role:

You will be a leading member of the Grid Services Program Management team - responsible for overseeing a set of operational grid services programs while tightly coordinating with the origination team to ensure seamless program handoffs.

The Program Manager (PGM) position leads multiple concurrent Grid Services programs during the operation and performance stages to successfully meet performance and revenue objectives associated with aggregations of Sunrun storage systems, EVs, etc. PGMs serve as the primary liaison between Sunrun and Grid Services customers as well as counterparties like utilities, and must develop trusted relationships with both internal execution teams and external vendors to effectively operate a Grid Services Program.

This position defines tasks according to contracted program objectives, leads problem-solving initiatives and oversees quality control throughout all stages of the program cycle, while communicating proactively with senior stakeholders. The PGM is responsible for program design, technology platform trouble-shooting and customer interactions in keeping with a 5-star customer experience.

Additionally, this position owns the improvement of related key activities across Sunrun's business to optimize Grid Service Operations, from creation to completion and impact reporting.

The PGM should be able to combine knowledge of distributed energy resources, independently lead multiple concurrent programs, give detailed attention to program strategy, project management, risk management, and execution while always putting the customer first.

This position will either be remote or based at one of Sunrun’s corporate offices. This position may require some amount of travel (likely,


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