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Full-time Collections Agents
3 months ago
Full Time, Permanent Senior Collection Agent*
_Day shift*
*Monday to Friday*
Weekends as needed (Typically one Saturday per month 8:30 am to 11:30 am)
*Put Your Collections Expertise to Work: *
Partners in Credit (PIC), is a nationally recognized leader in national Third-Party, litigation services in Canada and BPO services for Canadian and US partners.
At PIC, we pride ourselves on our extensive experience and our ability to offer dynamic, flexible solutions year-round for clients such as Major Banks, Financial institutions, Utility, Government Programs consumer, commercial recoveries and litigation services, plus BPO Inbound and Outbound Outsource Programs including. Supported by decades of industry experience (38 years), our management and Executive team are widely recognized as innovators, setting the standard for excellence.
PIC is committed in investing in our employees and we’re dedicated to helping you succeed.
*Are you a top performer in the collections industry? We're seeking a seasoned Senior Collection Agent to join our growing team to work on high profile Banking and Utility clients. In this role, you'll leverage your experience and communication skills to recover past-due accounts while providing exceptional customer service.
*Competitive salary with uncapped performance-based commissions
* Comprehensive insurance coverage, incentives, paid training, and breaks
* Initial paid training, monthly coaching, and continuous learning and development support
* Perks: holiday events, gifts, daily cash prizes, Social Events (BBQ, Bowling)
* Monthly and annual employee PERFORMANCE AWARDS
* Free Covered Parking on site
* 5+ years of experience in collections
* Excellent oral and written communication skills in English for consistent collection calls
* Quality assurance testing regularly
* A proven track record of exceeding collection goals
* A commitment to professional, ethical and compliant collection practices
* Utilize skip tracing techniques and databases
* Analyze and evaluate financial reports and data
* Proficiency in Microsoft Excel and Outlook
* Ready to take your collections career to the next level and be a leader?*
Partners In Credit is an equal opportunity employer.*
Job Type: Full-time
Casual dress
* Dental care
* On-site parking
* Flexible language requirement:
* French not required
Monday to Friday
* Collections: 2 years (required)