Winery Associate

4 weeks ago

Niagara Regional District ON, Canada Arterra Wines Canada Full time
Job Description:

Location: Inniskillin Estate Winery

Arterra Wines Canada is Canada’s leading producer and marketer of award-winning, globally recognized Canadian and imported wines. Winery Associates are responsible for providing consistent, outstanding hospitality to all visitors by providing an overall entertaining and informative tour and tasting experiences for each individual or group of visitors with the ultimate goal of achieving sales. Ideal candidates for the Winery Associate position will have experience in the hospitality industry, with wine knowledge being an important asset. Our chosen candidates must be energetic, personable, upbeat and responsible. Candidates must be available to work flexible shifts, including weekends.

Duties/Responsibilities/Procedures:

Assisting customers with wine tasting and purchases
Conducting entertaining and informative tours of the winery, including performing structured tastings for tour groups
Providing exceptional and professional customer service
Use a computer-operated point-of-sale system and perform opening and closing duties
Assisting with special events
Providing dinner service in both formal and informal settings
Representing the winery at offsite events
Stocking wine and giftware
Performing general housekeeping duties

Job Requirements:

Smart Serve Certification
18 years of age or older
Ability work well within a team-focused environment
Motivation to exceed sales targets
Critical thinking and decision-making skills
Ability to multi-task and work in a fast-paced environment
Responsible and trustworthy
Ambitious and goal-oriented
Retail experience is a must-have
Ability to lift 40 lbs
Ability to stand for long periods of time
Previous serving experience would be an asset
Fluency in French, Chinese, Korean or Japanese would be considered an asset
Wine knowledge an asset but not necessary as training is provided
Must be available to work on evenings and weekends

Team members enjoy:

Competitive wages (Bilingual premiums)
Gratuities
Creative incentive programs
Full training and exciting long-term career opportunities
Flexible hours

Compensation: $17/hr + gratuities and incentives

We are committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs.

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