Patient Registration Clerk
4 weeks ago
Introduction Oak Valley Health, a leading community healthcare organization in Ontario, serves patients through Markham Stouffville Hospital, Uxbridge Hospital, and the Reactivation Care Centre. With a patient-centered approach, Oak Valley Health provides high-quality care to over 437,000 individuals annually. Services encompass diagnostics, emergencies, acute care medicine, surgery, addictions and mental health, and childbirth and children’s programs.
Requisition Number: JR100029 Overview Land acknowledgement: Oak Valley Health honours the traditional territory of the closest Indigenous communities, the Chippewas (chi-puh-waas) of Georgina Island and the Mississaugas of Scugog Island. The Haudenosaunee (Ho-de-no-shau-nee) and Anishinaabe (Ah-nish-in-ah-beh) have lived, worked and existed on this land from time immemorial. This land is covered by Treaty 13 signed with the Mississaugas of the Credit, and the Williams Treaty signed with many Mississauga and Chippewa bands.Who you are:
- You encompass Oak Valley Health’s core values and live the words of respect, trust, commitment, compassion and courage
- You are a patient and/or client centered individual who performs at an exemplary standard
- You are a team player with excellent communication, critical thinking and prioritization skills
The Patient Registration Clerk is a valuable member of the Patient Access team and has a significant impact on the efficient and effective operation of the registration function.
Work Schedule:
The successful candidate will work in main Registration days Monday to Friday. Current shifts are 6:00am-2:00pm.Please note schedules may change due to operational needs.
Compensation:
CUP C03 Range:
Responsibilities As the successful candidate, you will be responsible for registering patients for all hospital visits, answering telephone inquiries, collecting demographic information from patients, completing patient insurance information and assisting with flow through the registration area. Requirements- Previous patient registration department experience in a hospital setting required
- Demonstrated strong knowledge and understanding in patient registration
- Experience with Meditech 6.0 preferred
- Bed allocation experience preferred
- Well developed keyboarding/computer skills with a minimum keyboarding speed of 45 wpm
- Strong customer service focus
- Strong interpersonal skills with an ability to work well in both a team environment and independently
- Excellent communication, facilitative and problem solving skills with attention to detail
- Strong organizational skills with an ability to prioritize and manage multiple demands in a fast pace environment
- Demonstrated good attendance and performance records with the ability to maintain these same standards
- Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with hospital related policies, health and safety legislation and best practices and completing relevant mandatory education as required
Who we are:
Oak Valley Health is one of Ontario’s leading community healthcare organizations. Across our two sites (Markham and Uxbridge) and Reactivation Care Centre (RCC), we provide high quality, patient-centred care to more than 468,000 patients each year. We offer diagnostic and emergency services and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).Our 542 physicians, 35 midwives, over 3,000 staff and 1,000 volunteers serve patients and families with an honoured to care mindset and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost. Are you ready to join us?
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