Head of Client Delivery, Training

4 weeks ago

Canada Avalere Health Full time

Salary: Competitive + excellent benefits (bonus, pension, healthcare, life cover etc.)

Location: Remote (Canada)

About the role

This is a high-profile role, operating on the Avalere Health Consulting Leadership Forum and reporting to the Head of Training.

Avalere Health Consulting leads strategic engagements with clients and is comprised of three main areas; Advisory, Expert Partnerships and Training. Our Training team is currently comprised of experienced professionals across multiple sub-teams; Learning Strategy, Client Services, Digital Learning. They work in lock step with central Consulting teams including Project Management and Medical Writing. Team members are currently based across North America and Europe and we have a ‘one team’ structure, with team members from any country or sub-team working together to best meet the needs of our clients.

The Head of Client Delivery will directly lead our delivery teams across our Training capability. You will act as a strong internal leader, and will be accountable for ensuring we have the right delivery model, skills and expertise, and the best culture to deliver great work for our clients profitably. You will work closely with our Head of Sales, who is accountable for achieving our new business and sales goals, and be accountable for profitably hitting our revenue goals.

What you'll do
  • Embed a culture of high performance, collaboration and commercial thinking across the team
  • Ensure we have a clear structure, in line with the Consulting vision, with clear reporting lines and good ways of working across the team
  • Ensure we are developing people appropriately, building and acquiring the right skills now and for the future
  • Ensure we have consistent objective setting, performance monitoring, improvements and management
  • Ensure exceptional delivery of projects that meet client needs and company profitability and efficiency goals
  • Provide coaching and support to delivery team to ensure high standards across projects
  • Establish efficient and profitable ways of working across Consulting and other teams within Avalere Health
  • Work with our Senior Operations Director to ensure excellent ways of working, pricing, commercial and project management
  • Work with our Resource Manager to ensure we have the right people resourced to projects at the right team, to meet client and business demands
  • Work with our Head of Medical Writing to ensure effective ways of working and high quality delivery for all writing and editing requirements
  • Risk management across clients, our team and finances
  • Accountable for delivering to our revenue goals
About you
  • Significant experience of running a successful and growing Training organisation, or large Training team within a broader organisation, overseeing revenues in the region of $10-15m per annum.
  • Successful track record or growing multi-functional teams, retaining high calibre staff and developing junior team members.
  • Extensive healthcare experience, with expertise across emerging biopharma and large pharma clients and a good network of potential clients and candidates.
  • Experience coaching and mentoring very senior members of the team and developing/managing across levels of experience.
  • Experience delivering projects across Avalere Health’s core Training services
  • Extensive internal change management experience, helping guide teams through new organisational structures, operating models and systems.
  • Ability to take ownership of challenging workstreams and situations, delivering exceptional results.
  • Strong leadership behaviours, supporting a culture of diversity and inclusion, collaboration and accountability individually and across the team.
#J-18808-Ljbffr

  • Head, Training Operations

    2 months ago

    Canada International Civil Aviation Organization - ICAO Full time

    **Job Opening** **Job Opening ID**: 228951 **Job Network** : Management and Administration **Job Family** : Human Resources **Category and Level** : Professional and Higher Categories, P-4 **Duty Station** : MONTREAL - **Department/Office** : International Civil Aviation Organization **Date Posted** : Feb 25, 2024 **Deadline** : Mar 27, 2024 **Org....

  • Managing Director, Head of Product

    2 days ago

    , , Canada Canadian Imperial Bank of Commerce Full time

    Managing Director, Head of Product page is loaded Managing Director, Head of Product Apply locations Toronto, ON time type Full time posted on Posted 6 Days Ago job requisition id 2412823 We’re building a relationship-oriented bank for the modern world. We need talented,...

  • Head of Quality Control and Training

    2 months ago

    Canada Pragmatic Play Limited Full time

    ARRISE powering Pragmatic Play, a top-tier provider of player-beloved content in the iGaming realm. We're not just a company; we're a dynamic force in software development and services, crafting end-to-end digital solutions. With our headquarters nestled in Gibraltar and a global presence spanning Malta, Romania, India, Canada, and Bulgaria, we...

  • Embedded Firmware Designer

    2 weeks ago

    Canada client Full time

    Are you looking for a Full-Time Permanent position? We are recruiting for an Embedded Firmware Design Engineer role for our client in Markham - Could this be your next job role?Job title: Embedded Firmware Design EngineerJob Location: Markham ONSalary & Benefits: $90k – 100k a year (based on experience); Medical and Dental insurance, Vision insurance,...

  • Embedded Firmware Designer

    2 weeks ago

    Canada client Full time

    Are you looking for a Full-Time Permanent position? We are recruiting for an Embedded Firmware Design Engineer role for our client in Markham - Could this be your next job role?Job title: Embedded Firmware Design EngineerJob Location: Markham ONSalary & Benefits: $90k – 100k a year (based on experience); Medical and Dental insurance, Vision insurance,...

  • Embedded Firmware Designer

    2 weeks ago

    Canada client Full time

    Are you looking for a Full-Time Permanent position? We are recruiting for an Embedded Firmware Design Engineer role for our client in Markham - Could this be your next job role?Job title: Embedded Firmware Design EngineerJob Location: Markham ONSalary & Benefits: $90k – 100k a year (based on experience); Medical and Dental insurance, Vision insurance,...

  • Division Head/medical Lead

    1 month ago

    Canada Island Health Full time

    Island Health has an exciting Medical Leadership opportunity in the Department of Midwifery. This position encompasses two roles: Division Head and Medical Lead position Geography 2. There is also an expectation of continued clinical components to this position. **Division Head** Reporting to and working collaboratively with the Department Head Midwifery,...

  • Head of Casino

    2 months ago

    Canada Exacta Solutions Ltd Full time

    ***Remote within Canada*** The Head of Casino is an influential management role which will work closely with other product areas, and will be the leading company expert in Casino products, ensuring commercial success and future growth. As the Head of Casino, you will have total ownership of all casino products across multiple states, and will focus on...

  • Head of Production

    2 days ago

    Greater Toronto Area, Canada, Ontario Marks, part of SGS & Co Full time

    RoleWe are looking for an integrated Head of Content Production to oversee our North America studios. A process-led leader with experience mentoring and overseeing a team of producers in a fast-paced creative agency environment. An astute commercial thinker, capable of quickly assessing a request to identify risks and opportunities. A proactive problem...

  • Specialist, Automotive Technical Training

    4 weeks ago

    Alberta, Canada, Canada Mitsubishi Motor Sales of Canada, Inc. Full time

    Mitsubishi Motor Sales of Canada, Inc. is an equal opportunity employer fostering an inclusive, accessible environment. We are committed to building an environment where all employees and customers feel valued, respected, and supported. Mitsubishi Motor Sales of Canada, Inc. will support applicants requiring accommodation during the recruitment process.All...

  • Specialist, Automotive Technical Training

    2 weeks ago

    Alberta, Canada, Canada Mitsubishi Motor Sales of Canada, Inc. Full time

    Mitsubishi Motor Sales of Canada, Inc. is an equal opportunity employer fostering an inclusive, accessible environment. We are committed to building an environment where all employees and customers feel valued, respected, and supported. Mitsubishi Motor Sales of Canada, Inc. will support applicants requiring accommodation during the recruitment process.All...

  • Head of Teacher Development

    2 months ago

    Canada Ismaili Centres Full time

    Head of Teacher Development (Mulinational) February 22, 2024 | Canada Aga Khan Schools is recruiting a Head of Teacher Development .  Consulting with local leadership and the Director of HR, the Head of Teacher Development will work to address issues issues and lead the development, implementation, and monitoring of an AKS-wide Teacher Development...

  • Municipal Industry Training Coordinator

    4 weeks ago

    Canada The Newfoundland and Labrador Construction Association (NLCA) Full time

    About NLCA: NLCA is the leading non-profit organization representing the construction industry in Newfoundland and Labrador. With over 700 member firms, NLCA plays a vital role in advocating for the industry's interests, providing education and training, and promoting growth and development. Job Description: The Municipal Industry Training...

  • Head of Partnerships

    4 weeks ago

    , , Canada TaxDome Full time

    Head of PartnershipsTaxDome is the #1 practice management platform for accounting firms in the US - we have grown over 100X in the last 5 years and serve tens of thousands of businesses globally with millions of end-clients. Join us in shaping the future of tax and accounting practice management.About the team: We are a US-based SAAS firm targeting the...

  • Head of Partnerships

    4 weeks ago

    Canada TaxDome Full time

    Head of PartnershipsTaxDome is the #1 practice management platform for accounting firms in the US - we have grown over 100X in the last 5 years and serve tens of thousands of businesses globally with millions of end-clients. Join us in shaping the future of tax and accounting practice management. About the team: We are a US-based SAAS firm targeting the...

  • Director of Client Services

    4 weeks ago

    Canada Virtasant Full time

    Virtasant is a global cloud services provider with industry-leading technology, capabilities, and people. We have been working in the cloud, testing the limits of its capabilities, since the start. We transform, build, and optimize products on the cloud daily, helping companies make the most of the cloud's native capabilities. The Director of Client...

  • Head of Marketing

    2 days ago

    Canada Apex Acquisition Full time €75,000 - €135,000

    Job Title: Head of MarketingLocation: Remote/Online PositionEarn $75k-$135k/Year (+ uncapped Performance-based bonuses) as the Head of Marketing at Apex Acquisition.Are you a marketing expert ready to lead a team and drive exceptional results for high-level clients?Apex Acquisition, a fast-growing advertising agency servicing Financial Advisors, is on the...

  • Head of Marketing

    2 days ago

    Canada Apex Acquisition Full time €75,000 - €135,000

    Job Title: Head of MarketingLocation: Remote/Online PositionEarn $75k-$135k/Year (+ uncapped Performance-based bonuses) as the Head of Marketing at Apex Acquisition.Are you a marketing expert ready to lead a team and drive exceptional results for high-level clients?Apex Acquisition, a fast-growing advertising agency servicing Financial Advisors, is on the...

  • Department Head

    2 months ago

    Canada IGA Full time

    **Department head**: Full-Time Number of hours per week : between 30 and 40 Shift : Day Availability : Anytime **Become a department manager!** Are you curious to learn more about food, are you motivated and resourceful? In your family you are considered the most responsible? Then this is the job for you! You have 1 year of retail experience? YES!...

  • Department Head

    5 days ago

    Canada IGA Full time

    **Department head**: Full-Time Number of hours per week : between 40 and 40 Shift : Day Availability : Anytime **Become a department manager!** Are you curious to learn more about food, are you motivated and resourceful? In your family you are considered the most responsible? Then this is the job for you! You have 1 year of retail experience? YES!...