Retail Operations Optimization Specialist

3 weeks ago


Toronto ON, Canada Roots Full time
Retail Operations Optimization Specialist

1400 Castlefield Ave, Toronto, ON M6B 4C4, Canada Req #1860

Thursday, May 16, 2024

Roots is more than just an/the iconic Canadian retailer, we are a group of passionate employees who act with integrity, trust each other and do what is right. We work in a space where people can grow and develop, with a team of people who own results and are dedicated to seeing Roots win. We seek to build longstanding relationships with partners who share our commitment to maintaining high ethical standards of operation.

We are currently seeking a Retail Operations Optimization Specialist who will seek inspiration from our roots, can commit to achieving results the right way and loves to think big to join us on our journey. The primary purpose of this role is to assess and improve current Retail related initiatives, programs and systems to support increased adoption and performance . This involves thoroughly examining existing initiatives, programs and systems within the organization to determine their effectiveness, efficiency, and alignment with goals. It requires strong partnership and collaboration with supporting functions such as Marketing, Branding, Human Resources and IT. The role may also involve identifying areas for improvement, recommending changes or enhancements, and implementing tactics to revamp initiatives for better outcomes. Additionally, this role will ensure all systems are optimized and adopted in order to support retail needs . This role supports improved operations, sales performance and growth of our retail teams.

The Retail Operations Optimization Specialist for Roots will be responsible for the following:

  • Work in partnership with retail teams to evaluate and monitor effectiveness of programmes.
  • Develop and maintain professional relationships with corporate personnel and field teams in order to best understand organizational needs.
  • Manage the development and distribution of all tools and processes for field teams.
  • Manage miscellaneous projects related to the retail operations.
  • Be the Retail Operations Liaison with Ecom and support Endless Aisle/New Store (Roll Outs), Device Allocation, Validate monthly Roots Delivers goal setting in partnership with IT and Ecom.
  • Integrate omni-channel programs into all forms of field accountability: Store Visit Report, Roots selling model ‘CANADA’, and CAMP.
  • Assist and collaborate with business partners to develop and roll-out new store environment tools and material, to enhance ease of customer experience and omni-channel execution for Roots retail staff.
  • Assist the retail business manager with daily administrative tasks
  • Assess current systems/programs and provide guidance on improvements.
  • Analyze, and interpret data related to store systems and processes to identify findings and trends, allowing for informed decision-making
  • Assess, recommend and partner with other key stakeholders to optimize our retail systems to adapt with the business.
  • Establish yourself as a voice for the retail teams and build trusting relationships with other teams/ departments.
  • Retail Enablement – continuous improvement, project integration and store communications
  • Partner with HR and champion all communications and learning through our LMS – Yoobic
  • Develop and disseminate all retail communications
  • Collaborate with others to determine training needs and partner with HR to design, develop and distribute training

Top candidates for the Retail Operations Optimization Specialist role will have the following:

  • Post-secondary degree in business or retail management
  • 3-5 years of retail leadership
  • Strong analytical, communication and presentation skills
  • Strong sense of teamwork and multi-tasking
  • Ability to provide feedback
  • Proficient in MS Office (PowerPoint, Excel, Word)
  • Experience with NewStore, Sales Force, Store Force, Relate, Power of BI, Frontier, Dayforce, MA (Merchandising Analytics), and Apple Products is an asset, but not required
  • Excellent written and oral communication skills
  • Ability to think creatively, and manage time effectively
  • Possesses a positive and enthusiastic attitude
  • Passion for brand, fashion industry and customer experience

Founded in 1973, Roots Canada is a publicly held Canadian lifestyle brand that sells apparel, leather bags, small leather goods, footwear and active athletic wear with over 100 retail stores in North America and Asia.

  • 1400 Castlefield Ave, Toronto, ON M6B 4C4, Canada
#J-18808-Ljbffr

  • Toronto, ON, Canada Roots Canada Full time

    Roots is more than just an/the iconic Canadian retailer, we are a group of passionate employees who act with integrity, trust each other and do what is right. We work in a space where people can grow and develop, with a team of people who own results and are dedicated to seeing Roots win. We seek to build longstanding relationships with partners who share...


  • Toronto, Canada Roots Full time

    Roots is more than just an/the iconic Canadian retailer, we are a group of passionate employees who act with integrity, trust each other and do what is right. We work in a space where people can grow and develop, with a team of people who own results and are dedicated to seeing Roots win. We seek to build longstanding relationships with partners who share...


  • Toronto, Canada Roots Full time

    Roots is more than just an/the iconic Canadian retailer, we are a group of passionate employees who act with integrity, trust each other and do what is right. We work in a space where people can grow and develop, with a team of people who own results and are dedicated to seeing Roots win. We seek to build longstanding relationships with partners who share...


  • Toronto, Ontario, Canada Roots Full time

    Roots is more than just an/the iconic Canadian retailer, we are a group of passionate employees who act with integrity, trust each other and do what is right. We work in a space where people can grow and develop, with a team of people who own results and are dedicated to seeing Roots win. We seek to build longstanding relationships with partners who share...


  • Toronto, Ontario, Canada Roots Full time

    Roots is more than just an/the iconic Canadian retailer, we are a group of passionate employees who act with integrity, trust each other and do what is right. We work in a space where people can grow and develop, with a team of people who own results and are dedicated to seeing Roots win. We seek to build longstanding relationships with partners who share...


  • Toronto, Canada Roots Full time

    Roots is more than just an/the iconic Canadian retailer, we are a group of passionate employees who act with integrity, trust each other and do what is right. We work in a space where people can grow and develop, with a team of people who own results and are dedicated to seeing Roots win. We seek to build longstanding relationships with partners who share...


  • Toronto, Canada Knix Full time

    Knix is a direct to consumer intimate apparel brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest growing companies in Canada and globally recognized as an innovator within the apparel...


  • Toronto, Canada Stingray Media Group Full time

    Department Sales Location Toronto Are you a detail-oriented professional with a knack for navigating the digital landscape? We have an exciting opportunity for you! Stingray Advertising is currently seeking a dynamic individual to join our team in the role of Ad Operations Specialist. This role is at the heart of our business, ensuring the successful...


  • Toronto, Canada Stingray Media Group Full time

    Department Sales Location Montreal / Toronto Are you a detail-oriented professional with a knack for navigating the digital landscape? We have an exciting opportunity for you! Stingray Advertising is currently seeking a dynamic individual to join our team in the role of Ad Operations Specialist. This role is at the heart of our business, ensuring the...


  • Toronto, Canada CARFAX Full time

    Description Join Team CARFAX as an Optimization Specialist   One last thing: Our 4-day summer work week continues in 2024 CARFAX’s marketing team works towards real-time, immediate-impact solutions that effect our long-term strategy goals in the world of automotive. We are helping shape the way both consumers and our dealer partners think about the...


  • Toronto, Canada CARFAX Full time

    Description Join Team CARFAX as an Optimization Specialist   One last thing: Our 4-day summer work week continues in 2024 CARFAX’s marketing team works towards real-time, immediate-impact solutions that effect our long-term strategy goals in the world of automotive. We are helping shape the way both consumers and our dealer partners think about the...

  • Brand Specialist

    2 days ago


    Toronto, Canada Amazon.com.ca, Inc. - A49 Full time

    1+ years of account management, project or program management or buying experience Key job responsibilities The Brand Specialist position offers an exciting introduction to our on-line retail business and a broad training ground for future success. This role will work directly with a strategic vendors to grow their businesses and optimize their supply...


  • Toronto, Canada Score Media and Gaming Inc. Full time

    theScore, a wholly-owned subsidiary of PENN Entertainment, empowers millions of sports fans through its digital media and sports betting products. Its media app 'theScore' is one of the most popular in North America, delivering fans highly personalized live scores, news, stats, and betting information from their favorite teams, leagues, and players....

  • Specialist, Web

    2 weeks ago


    Toronto, Canada Retail Council of Canada Full time

    If you are interested in joining a dynamic and growing non-profit organization, Retail Council of Canada (RCC) is for you. We’re an energetic and progressive trade association that’s moving fast and looking forward. Our commitment to our members and high-quality customer service are our top priorities. For more than 50 years, RCC has been the Voice of...


  • Toronto, ON, Canada Sportchek Full time

    Senior Retail Network Specialist page is loaded Senior Retail Network Specialist Apply locations Toronto, ON time type Full time posted on Posted 2 Days Ago job requisition id JR133351 What You’ll Do We are looking for a meticulous and detail-oriented network and security specialist to be responsible for our store network operations and network...


  • Toronto, Canada Voilà Full time

    Requisition ID: 180465 Career Group: Corporate Office Careers Job Category: E-commerce Merchandising Travel Requirements: 0 - 10% Job Type: Full-Time Country: Canada (CA) Province: Ontario City: Toronto Location: Sobeys Innovation Hub Postal Code: M5V 1X6 Voilà is a new team dedicated to launching and scaling Sobeys...


  • Toronto, Canada Voilà Full time

    Requisition ID: 180465 Career Group: Corporate Office Careers Job Category: E-commerce Merchandising Travel Requirements: 0 - 10% Job Type: Full-Time Country: Canada (CA) Province: Ontario City: Toronto Location: Sobeys Innovation Hub Postal Code: M5V 1X6 Voilà is a new team dedicated to launching and scaling Sobeys...


  • Toronto, Canada Ecosystem Full time

    Flexible hybrid work environment with the option to work from home or from the office._ **Why heavier objects fall faster to the ground?** If you love finding solutions to questions like this, we’d love to hear from you! *** **Who we are...** At Ecosystem we want to help solve the complex energy and decarbonization challenges faced by the world...


  • Mississauga, ON, Canada COMPASS GROUP CANADA Full time

    You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...


  • Toronto, Canada L'Occitane En Provence Full time

    **JOB SUMMARY**: The Retail Support Specialist is responsible for the communication to and from L’Occitane’s retail stores located in US and Canada as well as Mini Hubs. The Retail Support Specialist is responsible to provide support for the operational training to the retail stores and the identification of process improvements. The Retail Support...