Manager, Online Technology

3 weeks ago


Brampton ON, Canada Loblaw Full time

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.


Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.


Title: Manager, Technology Assurance and Advisory – Risk Advisory Services Team



Minimum 3 days in the office per week
Base office: Travel: Requirement to travel to our various offices in the Greater Toronto Area (including Toronto and North York), from time-to-time, based on project and business needs
At Loblaw, we have a passion for customers, whether that means creating the best in food, health, and beauty, building an innovative online shopping experience, or leading an impressive loyalty program. The Loblaw Technology department services a broad spectrum of businesses within the Loblaw Group of Companies, including financial services (President’s Choice Bank), grocery, apparel, pharmacy (Shoppers Drug Mart and Loblaw Pharmacies), and a large ecommerce and digital business.


As a key business partner, the ‘Risk Advisory’ team is a progressive and dynamic world-class consulting function that collaborates with the business functions to protect, improve, and grow its technology and infrastructure, governance, people, and programs, through driving strategic initiatives, assurance, and advisory engagements across Loblaws, PC Bank, Shoppers Drug Mart, Choice Properties and George Weston Limited.


You will work with a team that values diverse ideas, prioritizes a culture of inclusion, and develops our talent from within. We will fuel your curiosity with challenging work, talented colleagues, and creative learning resources. The Manager will be responsible to help lead and execute on a variety of high-impact and high-visibility assurance and advisory initiatives to support the technology portfolio spanning across our wide spectrum of businesses. You will be responsible to help drive relationships and projects across all our businesses and liaise with a variety of cross-functional stakeholders in critical and exciting strategic, technology operations, and regulatory areas.


The company is looking for a dynamic individual with technical depth around technology risk and assurance, entrepreneurial and business-oriented mindset, who is self-driven and possesses the right interpersonal skills and drive to deliver engagements across the full spectrum of our businesses.


Lead and execute advisory and assurance engagements which span across the technology risk spectrum at Loblaw. The Manager should have an understanding and technical exposure to some of these areas:


Cyber security (including top industry risks and trends), Privacy, and Penetration Testing
System, network, and technology infrastructure
Data governance
Data analytics and visualization
System implementations, including cloud applications/services
Knowledge and understanding of risk and control assessments supporting systems, including SAP ECC, application security and identity access management.

Work directly with key stakeholders throughout the business to lead, produce, and present highly visual presentations which connect the dots in a simple and business-oriented way, capturing current and emerging risks, potential issues, opportunities, and mitigating activities.
The Manager should have project and team leadership abilities, be able to manage junior team members, and manage key stakeholders.
Regularly follow up with and validate management action plans with action owners to ensure timely remediation where significant risks exist.
Develop creative and visual reporting material for Senior Management and the Board of Directors.
Proactively raise ideas where data and process driven initiatives may add value or mitigate risk.
A Bachelor’s degree in Information Technology or a related field such as IT Systems, Computer Science, Technology Management, Data Analytics, or Engineering.
~ Strong technology and financial acumen, with one or more of the designations/certifications preferred: 4+ years of technology and/or risk related experience (e.g. in a combination of technology and/or cyber security roles – technology consulting/Big4 firms, internal audit, cyber-security, IT risk management, etc.).
~ Knowledge of assurance, governance, risk and control frameworks including COBIT, ISF, NIST, ISO, and Service Organization Controls (SOC) Reporting standards (e.g. CSAE 3416, Section 5025, AT 101) sufficient to provide subject matter expertise in applying IT risk and control concepts.
~ Experience auditing large enterprise technology implementations with knowledge of project methodologies (Agile, Iterative etc.) including project risks and controls.
~ Highly proficient with Microsoft Office applications, including advanced Excel and PowerPoint.
~ Enthusiastic learner with demonstrated ability to thrive in a fast-paced agile work environment.
~ Passion and exceptional desire to make an impact on the business and community.

Unique opportunity to join a large world-class team of risk advisory professionals with a proven industry leader
Ability to make an immediate impact on business leaders through projects and risk discussions
Continuous learning through development reimbursement, in accordance with company policies
On-site GoodLife Fitness, Basketball & Volleyball courts, Ice Rink, Groceries delivered to work via PC Express, Dry-Cleaning services (1 Presidents Choice Circle Office)
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.


We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. Candidates who are 18 years or older are required to complete a criminal background check.



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