Implementation Consultant Full Time

3 weeks ago

Montréal QC, Canada Sun Life Financial Full time

You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Description: The Group Retirement Services Implementation Specialist is accountable for the accurate and timely installation of new CA clients, and major revisions to existing CA clients. They are responsible for managing all components of their assigned projects, working in partnership with our clients, Advisors, Consultants, Business Development, and all internal stakeholders to deliver quality business solutions. Define quality business solutions, using standard offerings and service capabilities
Manage all phases of assigned projects from initiation to closure, applying Project Management best practices e.g. planning, scheduling, and risk management
Create and maintain project plans and timelines that clearly outline task assignments/ownership, deliverables and targets allowing for coordinated execution and control
Proactively manage project changes, risks, issues and actions
Manage client, Advisor and Consultant relationships to ensure project delivery expectations are specified and met
Communicate project updates regularly and effectively to ensure all internal and external stakeholders are kept up-to-date (meetings, status updates, etc.)
Work with multi-site project teams
Utilize strong leadership, influencing and facilitation skills to coordinate and drive projects to successful completion
As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only as the position includes managing both French and English-speaking staff (Quebec and outside Quebec) and providing daily support to the team.
Sound knowledge of project management techniques
Proven experience leading or contributing to key projects
Strong organizational skills and ability to prioritize a wide range of tasks over multiple projects
Solid understanding of Group Retirement Services and administrative practices
Ability to travel, if needed (must have access to a car)
Assets:
Previous experience in Group Retirement Services Operations and/or Sales & Service environment
Ability to manage a flexible work schedule
Overtime may be required to meet project deadline
Being a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives.
Flexible Benefits from the day you join to meet the needs of you and your family
In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

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