Mechanical Technician/Journeyman

3 weeks ago

Ottawa, Ontario, Canada OPENLANE Full time

Who We Are: At OPENLANE, we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced—and uncomplicated—digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders: We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity: We seek to understand and improve our customers' experience. Smart Risk-Taking: We transform risk into progress through data, experience, and intuition. Fearless Ownership: We deliver what we promise and learn along the way. What We Offer: Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer-paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and rapid advancement We're Looking For: We are seeking a skilled Automotive Service Technician to join our team. You will be responsible for performing general repairs and maintenance on a variety of vehicles, ensuring they meet safety standards and customer satisfaction. As part of our team, you will conduct mechanical inspections, troubleshoot issues, and resolve customer concerns efficiently. The ideal candidate will have 2 years of experience as an automotive technician and the ability to perform repairs on both mechanical and electrical systems. You Are: Customer-Focused: Your priority is ensuring customer satisfaction by performing high-quality repairs and delivering exceptional service. You take pride in going the extra mile to ensure vehicles are serviced to the highest standards. Skilled Communicator: You have strong communication skills, allowing you to clearly explain repairs, provide status updates to customers, and collaborate effectively with teammates. Adaptable: You are flexible and can adjust to new technologies, procedures, and tools, ensuring the work is done efficiently and accurately. Detail-Oriented: You strive for excellence in every task, identifying issues accurately, diagnosing problems, and implementing effective solutions to ensure vehicles are returned to customers in top condition. You Will: Perform general repair services, including mechanical inspections and repairs such as brake jobs, exhaust system repairs, front-end alignments, ball joint replacements, and air conditioning maintenance for auction vehicles. Conduct general maintenance services, including oil and fluid changes, tire changes, and vehicle checkovers, while ensuring all safety procedures are adhered to. Inspect vehicle undercarriages to identify any cracks, bends, or other damage. Conduct pre- and post-sale inspections, including test drives, to assess vehicle condition. Complete motor vehicle safety inspections, including checks for body, frame, damage, transmission, differential, and overall powertrain integrity, and finalize required safety checklists. Perform general shop maintenance, pulling vehicles into the shop, and test driving vehicles for diagnostic purposes. Provide mentorship and assistance to apprentice technicians learning the trade. May assist with sourcing parts and providing quotes to customers. May help complete work orders, including recording parts and labor entries. Must Have's: Extensive experience in repairing and servicing mechanical, electrical, and electronic systems on a variety of vehicles. Valid Driver's License. Basic computer skills and proficiency in smartphone usage. Strong attention to detail and commitment to safety. Automotive Service Technician Certification. Nice to Have's: Experience mentoring apprentice technicians. Ability to source parts and assist with customer quotes. Previous experience in a busy repair shop environment. Red Seal Automotive Service Technician Certification. Location: Vars, ON (remote – no public transportation available) Hours: 40 hours per week, Monday to Friday, 8:30 AM – 5:00 PM Sounds like a match? Apply Now - We can't wait to hear from you We thank all applicants, however, only applicants selected for an interview will be contacted.

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