Medical Equipment Customer Service LEAD

3 weeks ago


Peterborough ON, Canada Glenholme Healthcare Group Ltd. Full time

Salary: £25,000 PLUS a wide range of health & wellbeing benefits & employee perks

We are currently seeking a dedicated and experienced Team Leader to join our dynamic healthcare team, specializing in providing support to individuals with learning disabilities. Are you a natural leader with a passion for making a difference in the lives of individuals with learning disabilities? Life Insurance cover of £10,000, Cycle to work scheme, Pension scheme and 28 days holiday, plus an additional birthday day off
Automatic entry into our Employee Assistance Programme, offering personal and everyday advice on child support, financial advice, mental health, health and wellbeing.
Leading and managing a team of Team Leaders and support workers, providing guidance, support, and supervision to ensure the delivery of person- centered care.
Assisting the Registered Manager in the day-to-day management of the service, ensuring compliance with the relevant regulations and standards.
Monitoring and evaluating the quality of care provided, identifying areas for improvement and implementing necessary changes.
Building strong relationships with service users, their families, and external stakeholders to ensure a holistic approach to care
Ensuring compliance with relevant regulations, policies, and procedures, maintaining accurate and up-to-date records
Leading and monitoring compliance weekly and monthly internal quality audits
Previous experience in a leadership role within the healthcare sector, preferably working with individuals with learning disabilities.
Strong leadership and management skills, with the ability to motivate and inspire a team.
Knowledge of relevant legislation and regulations, including CQC standards.
Flexibility to work various shifts, including evenings, weekends and bank holidays,
A genuine passion for improving the lives of individuals with learning disabilities
NVQ Level 3 minimum Adult Health and Social Care.
Haddon House is a specialist residential care service that has been developed to enable people with learning disabilities, including those with autism, physical disabilities and complex needs to live happy, healthy, safe lives and to achieve their full potential. The service aims to deliver individually designed care and support to enable people to lead independent, meaningful lives as active members of the community. Located in the historic city of Peterborough, Haddon House is a purpose built and comprises three distinct units, comprising generous ensuite bathrooms, a large kitchen, lounges, diners, and bathrooms. In addition, there is a resource room to help residents with their learning.
Don’t miss this fantastic opportunity and apply today to become a Senior Team Leader with Glenholme



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