Mechanical Parts Service Advisor

3 weeks ago

Richmond BC, Canada VANC ADESA Vancouver Full time

General Employment Details
Permanent Full-Time (40 Hours/ week)
Hours : 7:30am-4:00pm
Hourly Rate : $23.00-$25.00
Reports to: Mechanical Manager
ADESA/OPENLANE Canada is the country's largest wholesale vehicle auction and remarketing services company. ADESA/OPENLANE provides state-of-the art facilities and technologies to help dealers and consignors buy and sell used cars, trucks, RVs, boats, motorcycles and heavy equipment.
ADESA/OPENLANE Vancouver is one of ADESA/OPENLANE Canada's 14 wholesale vehicle auctions that are located across Canada, coast to coast and the employer of choice in the Canadian automotive remarketing industry. Responsibilities:
Interpret inspection results together with the Technician to source the right parts required for open work orders.
Source for parts needed for repair and maintenance of vehicles at different aftermarket and OEM, used and jobber parts suppliers placing orders by telephone and online systems.
Organize parts by repair order and assign work to the next available technician.
Support service technicians in their inquiries about parts and ETA.
Monitor backorders and returns to parts suppliers.
Organize new parts on shelves and identify by work order.
Inventory management and reconciliation – including accurate monthly counts – maintaining optimum stock levels and reordering.
Monitor the progress of each vehicle throughout the day.
Ability to use computer system for entering and tracking parts orders and preparing repair estimates and billing.
Other duties as assigned.
Required Skills, Knowledge and Experience:
~3 years of Parts Advisor experience.
~ Automotive industry experience with an understanding of automotive parts and product lines.
~ Excellent interpersonal communication and customer service skills
~ Must be well organized, multi-tasker, work well under pressure.
~ Proficient in Microsoft Office applications.
~ An understanding of Automotive (repair) knowledge and automotive product lines.
~ Proficient in Google Suite applications 
~ Excellent organizational skills.
~ Ability to lift 50 pounds as some vehicle parts are heavy.
~ Flexible schedule required Monday -Saturday.

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