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English Language Coordinator

4 months ago

Toronto ON, Canada Hearing Solutions Full time

WANT to HAVE MORE FUN & FEEL MORE FULFILLED AT WORK BY HELPING OTHERS?
Hearing Solutions in North York seeks a SUPERSTAR for our Patient Outreach Coordinator Department to help fulfill our vision of having the most satisfied customers in hearing health care
Join our team and help our customers by supporting our 20 clinic locations & contacting new and current customers to schedule their hearing tests.
It also includes scheduling their appointments and maintaining a call-center database. Medical Appointment Setting experience in a call-center environment would be great too This is a rewarding opportunity for the right candidate that wants to make their mark in helping people hear better.
Schedule: Monday to Friday 9AM-5PM full-time permanent.
Medical office administration background in hearing health care would be an asset
Minimum 1 year of outbound call center experience
Excellent written, verbal and telephone communication skills
Proficiency with Microsoft Office (Excel, Word, Outlook)
Must be patient, empathetic and possess the ability to utilize the telephone effectively as a customer relations tool
Benefits include competitive pay and bonus, health and dental insurance
As a part of our hiring process, we require applicants to complete a 30 minute online pre-employment profile assessment. The purpose of the assessment is to help identify the right fit for the role. Hearing Solutions is committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Please let us know if you require accommodation at any stage of the recruitment process.
Call us to speak with a hearing healthcare professional who would be pleased to answer any questions you may have, and help to schedule your appointment.
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