General Manager

1 week ago

Vancouver BC, Canada M&M Food Market Full time

At Parkland, our purpose is to Power Journeys & Energize Communities. As Canada’s largest independent supplier and marketer of fuel and petroleum products and a leading convenience store operator, we proudly provide quality fuel through a variety of brands. We also have a flagship convenience brand, ON the RUN, to meet the rapidly evolving needs of customers from coast to coast .
We are looking for a manager with retail operations and quick service restaurant (food) experience to manage and operate a brand-new concept retail location that encompasses an M&M Food Market, ON the RUN, and Bites by M&M all under one roof

If you’re a food enthusiast who values quality and innovation, a fan of feeling a connection to your community and country, and a team player looking to develop their skills and career, then keep reading. The ideal candidate has the same passion for customer service and seeks to be an active member of their community.

About M&M Food Market
M&M Food Market. Helping you make real food for real life.
M&M Food Market, a member of Parkland’s division of Brands, is a food retailer unlike any other; we offer meal solutions and a unique shopping experience that helps to make customer’s everyday lives a little easier. We’ve been helping customers make delicious meals and entertain with ease for over 40 years

About Bites by M&M Food Market
With a focus on good flavours, fresh ingredients and on-the-go convenience, Bites is the place to get quality food for your on-the-go life, and save time doing it.

We offer bright and inviting stores, great food and coffee, and a top rewards program in JOURNIE Rewards. ON the RUN is Parkland Corporation’s flagship convenience store brand.

Retail Operations Management
Implements various programs, policies, and promotions in support of organizational objectives.
Analyzes sales, checks deliveries, performs self-audits and works with vendors to ensure compliance of contracts.
Adopts and always demonstrates Parkland/M&M Food Market’s philosophies and standards regarding store operations, branding, and personnel management
Champion safety at all levels of the business demonstrating safe work and risk management practices, at all times.
Must meet all performance expectations and complete all duties as assigned.
 
People Management
Maintain a successful store team by effectively managing employees including supervising, overseeing scheduling, recruitment, retention, training and development, health and safety, compliance, and performance management. 
Training staff and enforcing all corporate policies to maintain brand compliance, as well as legislative and legal business requirements
Motivates, encourages and challenges all employees to ensure they deliver excellent customer service, following Company policies and statutory requirements and using sound workforce management practices.

Food Service
Prepare food following standard recipes and instructions while maintaining food safety standards.
Operate a Merrychef and other equipment to prepare food.

Lead by example, selling all products within the M&M Food Market product lines. Complementary and suggestive selling techniques are extensively used.
Adopts and always demonstrates Parkland/M&M Food Market’s philosophies and standards regarding store operations, branding, and personnel management
 
3+ years of operational experience as an onsite Manager or Supervisor in a convenience store, restaurant or retail environment with profit and loss management responsibilities.
~ Demonstrates excellent management and leadership skills (e.g., organized, able to set priorities, plan, make decisions), strong communication, interpersonal, problem-solving, and team building skills.
~ Proficient PC skills (MS Word, Excel, PowerPoint, Outlook, or similar) and is comfortable using MS Office software and a Point-of-Sale system, as well as reading/understanding reports, invoices, etc.
~ Must have strong business-building, brand marketing and sales experience.
~ M&M Food Market regrets that it is unable to sponsor employment Visas.
~ Certificates & Licenses: Food Server certificate (e.g. ServSafe) and Food Safety Management certification may be required.


M&M Food Market is committed to Diversity, Equity, and Inclusion. We believe that the wide range of perspectives that results from diversity promotes innovation and business success. Achieving diversity makes us more creative, flexible, productive, and competitive. M&M Food Market strives to provide accessibility in employment to ensure equal access to employment opportunities for candidates, including persons with disabilities. We will attempt to provide accommodation to persons with disabilities in the recruitment process upon request.

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