Business System Specialist II

3 weeks ago


Canada Pattison Agriculture. Dealer Spike, LLC Full time
Business System Specialist II - Any Location

Tuesday, April 2, 2024

To fulfill Pattison Agricultures’ vision of GROWING, CONNECTING AND EVOLVING we are looking for a Business System Specialist II to join our fast-paced and energetic organization working out of any of our locations . Business System Specialists provide support to the organization for a variety of business applications including Business Information Systems, CRMs, Field Service applications, and John Deere Dealer tools. Each specialist needs to be technically competent, have strong information seeking and problem-solving skills, be able to communicate clearly in written and verbal forms, and demonstrate an engaged and committed approach to customer service.

Key Responsibility Areas:

  • Provide technical support and problem resolution for business applications.
  • Work with departments to understand and align applications with business processes.
  • Provide training to end-users to maximize use of business applications.
  • Work with application vendors to customize and configure systems to meet business needs.
  • Work with application vendors to oversee application updates, maintenance, and ensure consistent performance and minimize disruption.
  • Ensure accuracy, integrity, and proper management of data within business applications.
  • Creating and maintaining documentation regarding the maintenance and support of business applications.
  • Managing and participating in projects as assigned.

Critical Capabilities:

  • Strong information seeking, troubleshooting and communication skills are required
  • Up-to-date skills and knowledge of business applications
  • Must be willing to travel to remote store locations and provide support outside of standard business hours on an as-needed basis

Desired Experience and Preferred Qualifications:

  • 5+ years of relevant experience with Business Information Systems or Enterprise Resource Planning systems, CRMs, or dealership business applications.
  • Certifications or experience with IT Service Management, Project Management, CRM solutions, or data management are an asset.

We have excellent benefits, competitive wages, in-house training and learning opportunities. With over 18 locations across Saskatchewan and Manitoba, we have endless opportunities for you to GROW and develop your career

**Apply early as recruitment for this position is ongoing and may be filled prior to the closing date. Candidates must be legally entitled to work in Canada**

  • Pattison Agriculture Limited, 580 York Road West, Yorkton, Saskatchewan, Canada
  • Pattison Agriculture Limited, 705 Highway Ave East, Preeceville, Saskatchewan, Canada
  • Pattison Agriculture Limited, Box 10, Leader, Saskatchewan, Canada
  • Pattison Agriculture Limited, Box 1057, Kelvington, Saskatchewan, Canada
  • Pattison Agriculture Limited, Box 860, Moosomin, Saskatchewan, Canada
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