Change Management Analyst

2 weeks ago

Toronto ON, Canada Score Media and Gaming Inc. Full time

theScore , a wholly-owned subsidiary of PENN Entertainment , empowers millions of sports fans through its digital media and sports betting products. Its media app ‘theScore’ is one of the most popular in North America, delivering fans highly personalized live scores, news, stats, and betting information from their favorite teams, leagues, and players. theScore’s sports betting app ‘theScore Bet Sportsbook & Casino’ delivers an immersive and holistic mobile sports betting and iCasino experience. theScore Bet is currently live in the Company's home province of Ontario. theScore also creates and distributes innovative digital content through its web, social and esports platforms.

About the Role & Team

As a member of the Change Management team under the Release Management group, you will be responsible for overseeing the end to end regulatory requirements and reviewing change management requirements and impact for the theScore Bet and ESPN Bet platforms. This opportunity will provide you exposure to the regulated sports betting and iGaming industry. You will be challenged with the fast-paced nature of theScore’s release delivery, multiple product portfolios, regulatory compliance, change management protocols and audits. You will be a part of a diverse group of talented Release Managers, Release Coordinators, Change Managers, Change Management Analysts and Release Engineers that continuously contribute to evolving our processes as we expand our operating jurisdictions.

About the Work

  • Assist in understanding new industry regulations that would affect the engineering team
  • End-to-end oversight of regulatory requirements for theScore Bet and ESPN Bet platforms
  • Work across engineering, product, marketing, security, data analytics and other teams to ensure compliance with regulations and company policy
  • Take regulatory requirements and help assist in analysis of level of work for engineering and product departments
  • Support the engineering team during routine annual/periodic external audits with regulatory bodies, responsibilities including but not limited to:
  • Act as a liaison with external auditors
  • Submit and provide documentation to auditors upon request
  • Schedule meetings between external auditors and stakeholders
  • Provide project statuses to management, engineering team leads, and other stakeholders
  • Update/develop documentation around policies and procedures needed for the engineering team ensuring standards and procedures are accurate and available to staff
  • Perform gap analysis on state technical gaming regulations to determine what will need to be develop to deployed for the theScore and ESPN Bet platforms to additional states or provinces
  • Provide support with other compliance documentation needs as they arise, facilitating policy review updating/developing IT internal controls, etc.
  • Other duties as required

About You

  • Degree in computer science/engineering, or equivalent knowledge and/or experience.
  • Two to five years of experience in Information Technology (IT) Audit, IT Risk Governance or Compliance with experience dealing with audits and/or IT Risk Assessments
  • Understanding of organizational IT policies and compliance to them
  • Background in highly regulated industries such as finance and gaming
  • Experience working with regulators and third party labs/auditors
  • Experience executing IT Risk Assessments and gap analysis exercises
  • Ability to communicate clearly and efficiently with technical and non-technical stakeholders

What We Offer

  • Competitive compensation package
  • Education and conference reimbursements
  • Parental leave top up
  • Opportunities for career progression and mentoring others

#LI-HYBRID #LI-REMOTE

theScore is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.

What interests you about pursuing this role at theScore? *

What's the extent of your change management experience in a regulated environment? *

What is the extent of your exposure to mobile and web deployments in production? *

Would you like to opt-in to receiving text messages from the recruiter for this role in relation to the hiring process (i.e. Interview requests, reminders, etc.)? (Note: Selecting “no” will not eliminate you from consideration for this role) *
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