Learning & Development Specialist
1 month ago
Investment Planning Counsel (IPC) est l’une des entreprises indépendantes de gestion de patrimoine qui connaît la croissance la plus rapide au Canada. Nous sommes des gens provenant de divers horizons, mais qui travaillent tous à un même objectif : aider des conseillers et des conseillères à bâtir leur entreprise grâce à une expérience client exceptionnelle.
Notre équipe s’agrandit. Nous sommes à la recherche d’une personne qui pourrait faciliter les occasions d’apprentissage pour notre réseau de conseillers d’IPC et nos partenaires internes en ce qui concerne les systèmes, les processus d’affaires internes et les meilleures pratiques dans l’industrie. Le candidat idéal est en mesure d’élaborer et de présenter du contenu d’apprentissage en ligne et des séances en direct, et de prendre l’initiative de collaborer avec les partenaires internes pour favoriser l’amélioration continue des processus existants.
À la société Investment Planning Counsel, nous avons conçu tous les aspects du poste de spécialiste, Apprentissage et Perfectionnement en pensant à vous.
Quel est le rôle du spécialiste, Apprentissage et Perfectionnement?
- Fournir du matériel de formation, des méthodologies et des procédures en direct (en personne et virtuellement), des formulaires écrits (manuels, guides, etc.) et des modules d’apprentissage en ligne, etc.
- Soutenir les parties prenantes internes et externes et leur donner une formation à l’égard de la gamme de technologies, des pratiques commerciales et des procédures d’IPC
- Maintenir et comprendre les processus d’affaires actuels au sein des diverses unités d’exploitation et dans l’industrie des placements
- Participer et effectuer des présentations aux événements à l’intention des conseillers d’IPC, au besoin, comme la conférence de l’automne et les conférences régionales d’IPC
- Aider les partenaires internes à cartographier les processus d’affaires actuels qui constituent une base pour la définition de la portée et des activités
- Concevoir des modules et du matériel de formation au moyen d’une analyse fondée sur les besoins
- Élaborer et tenir à jour le matériel de formation et de déploiement des systèmes en lien avec les efforts et les stratégies de développement
- Vérifier périodiquement le contenu pour s’assurer de l’exactitude des ressources
- Veiller de manière continue à l’amélioration des processus d’affaires afin de renforcer l’offre d’IPC
- Gérer les progrès réalisés par rapport aux engagements pris et en rendre compte aux unités d’exploitation de manière périodique ou en fonction des besoins
Quels traits de personnalité et quelles aptitudes doivent posséder le spécialiste, Apprentissage et Perfectionnement?
- Solide compréhension des principes et des techniques d’apprentissage en ligne à appliquer avec les apprenants adultes
- Compétences en matière d’établissement de relations et volonté d’établir des partenariats à long terme
- Expérience avec l’utilisation des indicateurs de rendement clés pour démontrer l’efficacité des programmes d’apprentissage
- Capacité à tirer parti de la technologie pour améliorer l’expérience client
- Capacité à faire preuve d’esprit critique et de discernement dans le cadre de la prestation de services aux clients
- Solides compétences en matière de gestion du temps
Quelles qualifications professionnelles personnelles doit avoir le spécialiste, Apprentissage et Perfectionnement?
- Minimum de quatre ans d’expérience dans un poste de formation; expérience dans le secteur des services financiers, un atout
- Diplôme universitaire de premier cycle dans le domaine des affaires, un atout
- Cours sur le commerce des valeurs mobilières au Canada ou de l’Institut des fonds d’investissement du Canada, un atout
- Connaissance générale des méthodes d’apprentissage des adultes
- Très bonne maîtrise de la gamme de produits Microsoft 365, principalement Word, PowerPoint et Excel
- Maîtrise des outils de création de vidéos et d’apprentissage en ligne, comme Captivate, Articulate, Lectora, etc.
- Souplesse quant à la possibilité de voyager au Canada, au besoin
- Titulaire d’un permis de conduire valide et d’un excellent dossier de conduite et accès à un véhicule fiable
Ce qui vous attend à IPC (# lifeatIPC)
- Un soutien de premier ordre en matière de formation pour vous aider à réussir dans le rôle qui vous sera confié
- Des belles occasions de contribuer au bien-être de votre collectivité grâce à IPC Cares
- De formidables atouts : des avantages sociaux répondant à vos besoins, un régime de retraite, un régime d’achat d’actions, des rabais d’entreprise, des événements sociaux, un horaire de travail estival et de la convivialité
- De fabuleux programmes pour souligner votre réussite
- Des équipes de direction accessibles, qui prendront le temps de bien vous connaître
Si vous connaissez une personne à qui ce rôle conviendrait, faites-lui parvenir cet avis de poste à pourvoir et encouragez-la à postuler
Si vous poursuivez le processus de sélection, veuillez nous aviser de toute adaptation particulière dont vous pourriez avoir besoin. Tous les renseignements que vous nous fournirez demeureront absolument confidentiels .
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