Manager, IT Service Management

2 weeks ago

Markham ON, Canada Manrkē Full time

At Manrkē, business and tax professionals from around the world are empowering clients to become financial champions. From top athletes to musicians and global influencers as well as entrepreneurs in business tech, digital media, e-commerce, virtual education, and more, our clients are high performers requiring tailored solutions for financial success.
From our offices in Dubai, Los Angeles, and Toronto, we’ve built a diverse team that’s committed to growth and success. We’re entrenched in the practical aspects of our clients’ corporate and personal lives, domestic and foreign, providing valuable insights and tangible results across manifold financial matters - from business management to taxation, accounting, family office services and wealth and asset management.
By combining modern systems and technology with fully remote business services, we’re able to provide a high-quality, integrated experience to our clients.
We offer flexible hybrid work arrangements and have remote team members around the world supporting our clients and our vision daily. Our digital-first mindset ensures everyone is connected and working to deliver client success, while helping you do your best work.
We offer competitive salaries and an excellent benefits package for full-time employees, including paid time off, referral bonuses and a comprehensive health plan. We recognize employee birthdays, participate in team retreats, celebrate holidays and milestones, and offer perks throughout the year.
We currently have an opportunity for a  MANAGER OF IT SYSTEMS AND AUTOMATION who is as passionate as we are about championing our clients.
We are looking for a skilled and forward-thinking Manager of IT Systems and Automation to oversee the technological infrastructure and automation initiatives of our firm. Manage and maintain the firm's IT systems, networks, and infrastructure, ensuring their stability, security, and optimal performance.
Ensure the security, integrity, and confidentiality of data by establishing and enforcing appropriate IT policies and procedures.
Oversee the maintenance and troubleshooting of hardware, software, and network issues, providing technical support to staff members when necessary.
Manage relationships with vendors and service providers, ensuring the cost-effective procurement and maintenance of all IT-related equipment and software.
Proven experience in IT management, with a specific focus on system automation and process improvements.
Extensive knowledge of network infrastructure, system architecture, and automation tools.
Familiarity with the specific IT demands and regulatory requirements of the accounting and tax industry would be highly desirable.
5+ years’ experience in IT systems management, preferably in a financial services or accounting firm.
~ Bachelor's degree in Computer Science, Information Systems, or a related field.

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