Manager, Communication and Public Relations

Staff - Non UnionJob Category M&P - AAPSJob Profile AAPS Salaried - Information Services, Level BJob Title Manager, Communications and PartnershipsDepartment Administrative Management | Department of Psychiatry | Faculty of MedicineCompensation Range $6,551.83 CAD MonthlyThe Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. Job End DateThis position is located within a health-care facility, therefore, the successful candidate will be required to provide verification of full vaccination against Covid-19 provided prior to the start date, as required by a provincial health mandate.Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career. Job Description Summary The Department of Psychiatry is one of the larger departments in the Faculty of Medicine (FoM) with close to 1000 department members including full time and clinical faculty, academic visitors, fellows, student employees and staff in varying job families and classifications, in addition to volunteers and others working in clinical and research environments. The Department’s medical education programs are some of the most widely distributed within the Faculty of Medicine with faculty appointees and trainees located within all six (6) Health Authorities. This position is responsible for planning, developing and implementing communication strategy for the Department of Psychiatry and the Institute of Mental Health (IMH). The incumbent is expected to develop, implement and maintain an effective and strong strategic communications plan; to provide tactical advice and expertise in communications and public engagement; The position requires a broad range of skills and expertise in the areas of communications, marketing, media relations and public affairs. The incumbent is a key liaison for the Department and IMH with the University community, various levels of government, BC's six Health Authorities, and other academic, funding, and international organizations on behalf of the Department Head and IMH Director.Receives work direction from the Department Head and IMH Director. May receive work direction from the Department Executive Team as required and needed. Work as part of the Department's Administrative team and meet regularly with the Director of Administration and other administrative staff.The incumbent is required to work autonomously with minimal managerial direction. Work direction for new projects and initiatives is provided by the Department Head, IMH Director and/or Director of Administration.This position liaises with faculty, students and staff within the Department of Psychiatry, IMH, Faculty of Medicine (FoM) units, UBC central units, external agencies and personnel such as health authorities, various levels of government, other academic, funding and international organizations, and other stakeholders.This position will be required to work flexible hours and days to meet operational requirements. Work PerformedDevelops and implements communication strategy and work plan in support of the Department and IMH’s strategic goals; supports the development and implementation of priorities identified as parts of the strategic plans for the Department and IMH.Creates and implements communication initiatives including writing communications, branding strategy, business proposals and business cases for the Department and IMH.Provides tactical advice and ongoing evaluation to ensure communications efforts are meeting Department and IMH needs.Responsible for content development and dissemination of Department and IMH updates, brochures, and web/social media content, including development, collection and maintenance of digital assets (i.e. graphics, photos, videos).Actively seeks out and identifies key opportunities to create and maintain an active network of internal and external contacts; In consultation with the Department Head, Associate Heads, IMH Director and Director of Administration, identifies key opportunities to improve the organization’s existing engagement activities relating to mental health, donor and public relations, and provides ongoing public relations expertise to the Department and IMH.Coordinates with Faculty of Medicine and the University, and leads logistical planning for Department and IMH special events.Develops and executes communications strategy to foster public and donor engagement in the Department and IMH.Takes the lead on the development and implementation of all fundraising and awareness materials for public and donor relations; Errors in judgment with internal or external constituents could have a negative impact on the Department and the University resulting in poor public relations, financial costs and loss of credibility.The incumbent must demonstrate exceptional public relations and interpersonal skills in dealing with the government, high-profile members and senior administration of the university community. Inappropriate or errant communications of sensitive issues could have a serious impact on operations and have legal implications.Exercises judgment and initiative in handling matters of a non-routine nature requiring the interpretation of University and Faculty guidelines, procedures and policies. Supervision Received Works independently under the direction of the Department Head and IMH Director. Reports to the Director of Administration and may receive direction from other members of the Department and IMH Leadership Team.Minimum Qualifications Undergraduate degree in a relevant discipline. Willingness to respect diverse perspectives, including perspectives in conflict with one’s own- Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion Preferred Qualifications An undergraduate degree in Communications, English or Journalism or a Master’s degree in business administration, health administration or in public health is an asset.Education or experience related to the mental health field, and experience in working with executives and in roles related to communications are desirable.Knowledge of University policies, procedures, governance and administrative systems preferred.Ability to work independently and cooperatively both within the UBC community and with external stakeholders.Ability to effectively manage multiple tasks and priorities, and experience in managing projects that involve a variety of stakeholders.Experience in strategic planning, project management, and a broad range of digital and non-digital communications projects for a variety of audiences.Effective organizational, problem-solving, planning and analytical skills.Proficient in the use of English grammar, spelling and punctuation and professional terminology, proven ability to communicate professionally and tactfully, both orally and in writing, and ability to compose correspondence and other written materials using clear and concise business English.Experience working with web content management systems, including WordPress; knowledge and experience in website development, CSS and HTML an asset.Ability to use desktop publishing software at an intermediate to advanced level, such as Adobe Creative Suite (Photoshop, InDesign, Premiere), Canvas etc.Ability to effectively use survey applications (e.g. Qualtrics) and virtual meeting platforms (e.g. Ability to manage staff performance by establishing standards and goals, evaluating performance, providing feedback and taking corrective action.University of British Columbia
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