Senior Manager, HR Data Office

1 month ago


Vancouver BC, Canada MOSAIC Full time

Our newcomer services change the lives of immigrants, refugees, and individuals from diverse backgrounds in Greater Vancouver and throughout BC. Since 1976, MOSAIC has worked to strengthen communities by advocating for positive changes and supporting newcomers in building their new lives in Canada. As an employer, we are committed to fostering a diverse and inclusive workplace where employees can trust that their skills and contributions are valued. We advocate for and promote equitable employment opportunities for women, Indigenous Peoples, people with disabilities, persons of diverse sexual orientation, gender identity or expression (2SLGBTQI+), and racialized individuals. We have been recognized in the 2019 List of Best Workplaces in Canada (100-999 employees) , the 2020 List of Best Workplaces Managed by Women, and the 2021 List of Best Workplaces in Canada (100-999 employees) by the Great Place to Work Institute. Our employees benefit from many diverse perspectives, taking part in training opportunities for career growth.
Today the organization engages and serves over 26,000 clients per year at 47 service and community locations in Greater Vancouver through a wide range of high-quality settlement and integration programs including services geared towards youth and family, interpretation and translation, language and workplace training, counselling, and employment. As a certified living wage employer and a CARF-accredited organization, MOSAIC is among the country’s largest immigrant-serving organizations and enjoys a superb reputation, a solid financial position, and a hugely compelling mission.
In partnership with the Director of People & Culture, the HR Senior Manager is responsible for fostering a positive workplace culture through the development, implementation, and maintenance of policies, programs, and procedures regarding human resource planning, recruitment, training and development, position classification and pay and benefits administration in alignment with the Organization’s strategic plan, purpose, mission, and core values. The HR Senior Manager also provides support and opportunities for development to the human resources team.
Maintain an understanding of key elements of the organization’s risk profile, and ensure control systems, policies/procedures, and mitigation strategies are in place and function effectively
Provide advice and recommendations to directors, managers, and supervisors on the interpretation and application of MOSAIC human resources policies and procedures, including following established MOSAIC precedents and practices in HR while ensuring compliance with employment legislation
In consultation with the Director, design, implement, and manage organization-wide human resources programs including orientation and training, employee recognition, medical/disability leaves, accommodation, return-to-work, workplace wellness, and other programs as required
In consultation with the Director, develop and provide training in procedures for departmentally administered human resources programs including recruitment and retention, performance management, and other training as required
Provide support to the CEO, directors, and senior managers to ensure employee conflict resolution and grievance processes follow policy; Develop talent acquisition and management strategies for recruitment, selection, and retention in collaboration with the Director
Identify current and prospective staffing requirements for planning purposes
Ensuring job descriptions follow a consistent format, comply with policies and procedures, and are up-to-date
Hire/retain, train, supervise, and evaluate human resources staff
Ensure completion of performance evaluations and reviews
Assist in the development, monitoring, and improvement of HR Key Performance Indicators (KPIs)
Produce reports and analyze data for required changes in salary and vacation, length of service for employee recognition, and/or other human resource matters required for decision-making, tracking, and/or further analysis
Post-secondary degree or diploma in human resources management; Five years of human resources management experience experience in a multicultural environment and experience in a non-profit/charitable organization is an asset
Thorough understanding of Canadian and British Columbia standards, systems, and employment or human resources-related legislation; Benefit and leave management
HRIS systems and payroll software
Change Management
Collaboration and relationship-building skills
Able to work under pressure, deal with difficult situations, and manage stress
English communication skills, other languages an asset
Financial management
Project management
Research and analysis of an issue and development of appropriate action plans, policies, and procedures
full-time position (35 hours per week)
The successful candidate may be permitted to work in a hybrid work model (a combination of in-office and remote work). 
Candidate must be able to commute to the Boundary office location.
A competitive benefits package is provided with contracts of at least 1 year in length and which offer a minimum of 17.Before applying, you must be legally permitted to work in Canada through citizenship or permanent resident status. If you have a work permit, please ensure that it allows you to work for the duration of this position.
MOSAIC employees are expected to adhere to several policies and procedures such as  Right to a Respectful Workplace and  Code of Conduct . As of September 18, 2023 MOSAIC’s HSS-21 COVID-19 Vaccination Policy is currently suspended. Therefore, until further notice, employees are no longer required to provide a proof of vaccination. However, should circumstances change and MOSAIC deems it necessary to reinstate such Policy in order to ensure a safe workplace, MOSAIC reserves the right to require employees to provide proof of full vaccination against COVID-19 in order to be eligible to continue performing their work duties .
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