Senior Program Manager

Title: Senior IT Program Manager Location: Alberta T5J 4L4 CanadaDuration: 12 months contract Project Name: Investment Applications IT Program Description: Scope: The Program Manager of the Investment Applications IT Program works on behalf of the Jobs, Economy and Trade Ministry to consult with internal stakeholders to identify and support the delivery of projects associated with the program. The Program Manager liaises between JET and the delivery arm of the program within Technology and Innovation. This role collaborates with program/project sponsors and manages a project manager or team of project managers in the day-to-day execution of one or more projects. The team will conduct activities to plan, monitor, adjust and control the projects within constraints of budget, time, resources and technology. This ensures that the solution meets client requirements and is delivered on time and within budget. The successful candidate is expected to have a broad skill set and be capable of performing diverse functions and activities, including but not limited to: • Defining program scope, goals and deliverables in collaboration with business area, including the creation of roadmaps and materials in support of program governance. • Supporting communication between the business area and IT, including advocating for the business area’s interests and navigating IT’s business processes. • Making recommendations on highly technical or complex business issues. • Managing program financials such as budgeting and forecasts. • Performing threat and risk assessments and advising on risk mitigation. • Leading and facilitating meetings with stakeholders at all levels, and maintain positive relationships across the organization, including at executive level. Duties: • Manage a portfolio of project(s) that will document business requirements, design and deliver IT solutions that are compliant with and contribute to the Ministries’ enterprise architecture. • Ensure that program business cases are developed and maintained including the development of a program roadmap and forecasts. • Create and maintain program forecasts throughout the year that reflect approved plans. • Assist business and program sponsors with the development of program vision and strategic deliverables as required. • Provide leadership to project teams in establishing strategic planning, program/project definition and overall program communications. • Providing a liaison role between project governance, Technology and Innovation and contracted development services. • Assist with the development of recommendations including providing details of resource requirements, dependencies, interdependencies, policy implications pertaining to internal/external influences and the methodology to be applied. • Produce and package deliverables for presentation to various internal support teams, steering committee, and other program/project stakeholders. • Manage multiple projects, project managers/resources and project governance. • Work with program/project sponsors to ensure that effective program/project communication exists through the duration of the program/project including escalation of risks as required. • Take responsibility for ongoing client satisfaction – manage peer-level client relationships and overcome hurdles to ensure win-win solutions. • Collaborate with business and IT leadership to develop a well-defined program/project plan that clearly states the program/ project’s objectives, scope, assumptions, timeline, resource requirements, risks, benefits and budget. • Work with program/project sponsors and the project management office to develop a program/project organization structure with clearly defined roles and responsibilities for all stakeholders. • Document and report program/project status against established objectives, milestones, budget and resources and facilitate tracking and closure of issues and risks. • Develop program/project schedule plans and strategies, estimate resource requirements, develop and monitor work plans and take corrective action for completion of program/project tasks. • Provide guidance to project resources in establishing work priorities and prompt delivery of program/project tasks. • Develop, as required, related requirements documentation. • In collaboration with program/project sponsors, assess whether the program/project achieved stated outcomes and identify opportunities for improvement for future similar program/projects. • Provide leadership and assistance to business and project teams that require change management and communication support. • Report program status, budget and risks to the Steering Committee as needed, and to the Project Leadership team on a bi-weekly basis. Equipment requirements: • Resource will require own equipment. Resource must provide their own computer and related equipment. The computer's operating system must be a modern version of Windows or MacOS that is compatible with Azure Virtual Desktop (AVD) and related software for remote access. Windows is preferred due to better compatibility. AVD/remote-related software will be installed on the resource's computer. As this is a remote position, the Contractor shall be responsible for providing all of its equipment, including computers, software, printers, supplies, desks and chairs. However, the Province shall ensure that the Contractor’s resources have the necessary access and credentials to the Client system. In the event that, the Contractor’s resources are directed to work in-person, the province shall provide the requisite office space, furniture and office supplies. However, the Contractor shall continue to be responsible for providing computers and software and the Province shall continue to ensure that the Contractor’s resources have the necessary access and credentials to the Client system. The fixed rate quoted must be inclusive of all overhead, office space and equipment, including supplies, administrative burden, mark-up and all other costs to perform the Services for the duration of the Contract. Working Hours: • Working hours will be part time and vary from week to week as needed to complete assigned tasks. Standard Hours of work are 08:15 – 16:30 Alberta time, Monday through Friday excluding holidays observed by the Province • Work must be done from within Canada, due to network and data security issues. • It is anticipated the role will be 100% remote, however in the event of an onsite meeting, the GoA does not pay for travel to attend on-site meetings, nor any expenses related to relocation, commuting, housing/accommodation, food/drink. Notes on Location: Resource will work remotely, though must be available for onsite meetings when required. Onsite meetings include but are not limited to strategic, architectural, and technical discussions, meeting with team members, senior managers, directors, executive directors and business clients. Frequency of meeting could be up to once every 3-4 months. Incumbency: • Previously this role was filled by a contractor, however, for this and all other opportunities, the Ministry seeks the best person to fill the role. Standard Background check required • The Supplier shall, prior to commencement of the Services, provide the Province, on its request and at no cost to the Province, with criminal record checks. Mandatory Training Courses: • Once hired the resource will be required to complete all mandatory training which includes but not limited to Freedom of Information and Protection of Privacy Act and Security awareness training. There may also be some optional courses as well. Anticipated Interviews dates • will be held between June 6-12, 2024 Refer to the Job Posting attachments for the proposed form of contract applicable to this Contingent Resource Request Scoring Methodology: Financial/Pricing: 15% Resource Qualifications: 30% Interview Process: 55% ALL REQUIRED EXPERIENCE MUST BE DESCRIBED IN RESUME UNDER THE JOB/PROJECT WHERE EXPERIENCE WAS ATTAINED. EACH JOB/PROJECT MUST CONTAIN THE TERM OF THE JOB/PROJECT IN THE FORMAT MMM/YYYY to MMM/YYYY. Qualification Assessment Must Have Education Bachelors Degree/PMP - Yes/No Yes Work Experience Duration - Experience in facilitating meetings and communicating with senior management and... 8 years Experience - Multiple Project Management - Duration 8 years Experience - Project/Program financials - Duration 8 years Experience - Project Management GOA Size/Complexity - Duration 8 years Experience - Risk/Status Reporting - Duration 8 years Experience - Scoping and Goals - Duration 8 years Experience - Senior Leadership (IT Environment) - Duration 5 years Experience - Senior Leadership (Project Management) - Duration 8 years Nice to Have Work Experience Duration - Experience developing and maintaining positive relationships… 5 years Duration - Experience with both business and IT change and an ability to communicate change... 5 years Duration - Experience working in or for the public sector. 5 years Experience - Solution Recommendation - Duration 5 years Experience - Threat/Risk Assessment - Duration 5 years Maximum Extension Term (Months) 12