Oracle NetSuite Implementation Specialist

3 weeks ago

Calgary AB, Canada Online Internet Marketing Company Full time

About the Role:

ThinkTech seeks a skilled Oracle NetSuite Implementer to lead digital transformation endeavors for our clients. In this role, you'll collaborate closely with clients to comprehend their unique needs and deliver tailored solutions utilizing Oracle's suite of software products. Your role will be pivotal in guiding and supporting teams throughout the implementation process, ensuring seamless integration and optimal outcomes for our clients.

About ThinkTech:

At ThinkTech, we're dedicated to leading the charge in digital transformation. Situated in the heart of Calgary's bustling downtown within The Edison Building, our workspace is a hub for collaboration and innovation. We're committed to surpassing client expectations while fostering a culture of growth and excellence. From inclusive environments to engaging company events, we prioritize your journey every step of the way. At ThinkTech, integrity, honesty, and an unwavering pursuit of knowledge drive our mission forward.

Responsibilities:

Solution Implementation:

  • Collaborate closely with clients to conduct comprehensive assessments of their business requirements and objectives.
  • Develop tailored solutions leveraging Oracle's suite of software products to address client needs effectively.
  • Lead and support teams in configuring and customizing Oracle applications, ensuring alignment with client specifications and industry best practices.
  • Conduct training sessions for client stakeholders to facilitate smooth adoption and utilization of Oracle software, emphasizing usage techniques and best practices.

Client Engagement:

  • Serve as the primary point of contact for clients, fostering strong relationships and understanding their evolving needs and challenges.
  • Oversee technical solutions throughout the project lifecycle, ensuring deliverables meet quality standards and exceed client expectations.
  • Provide ongoing support to clients, addressing inquiries, resolving issues, and identifying opportunities for system optimization and improvement.
  • Contribute to internal initiatives aimed at enhancing service delivery and driving innovation within the Oracle practice.
  • Support business development efforts by identifying opportunities for upselling or cross-selling additional services to existing clients and participating in client presentations or demonstrations.

Requirements:

  • 4-5 years of hands-on experience in roles related to Oracle NetSuite implementation, configuration, and customization.
  • Proficiency in Oracle's suite of software products, including but not limited to database management systems (e.g., Oracle Database), ERP (e.g., Oracle E-Business Suite), CRM (e.g., Oracle CX), and cloud-based applications (e.g., Oracle Cloud).
  • Excellent communication and collaboration skills, with the ability to effectively engage with clients, internal teams, and stakeholders at all levels.
  • Strong analytical and problem-solving abilities, with a keen eye for detail and a proactive approach to addressing challenges.
  • Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field (preferred).

Preferred Qualifications:

  • Experience in conducting system analysis, design, configuration, and customization within the Oracle NetSuite environment, with a focus on delivering scalable and sustainable solutions.
  • Familiarity with Agile project methodologies and associated tools (e.g., Jira, Agile Central), with a proven ability to adapt to changing project requirements and priorities.
  • Previous involvement in the Request For Proposal (RFP) process, including proposal development, client presentations, and contract negotiations.
  • Relevant Oracle certifications (e.g., Oracle Certified Professional) demonstrating expertise in specific Oracle technologies or applications.

Join ThinkTech:

If you're passionate about driving digital transformation and delivering exceptional service to clients, we invite you to apply. Embrace the opportunity to advance your career in a dynamic environment where innovation and collaboration thrive.

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