Account Advisor

4 weeks ago

Montréal QC, Canada CGI Full time

CGI – Payroll Services Centre (PSC) offers all-in-one cloud-based solution that simplifies Payroll and Human Capital Management. As part of a dynamic team, you will contribute to the success of local businesses Every day, our members help hundreds of customers pay their employees in different industries. In this role, you will contribute to the success of local businesses within a dynamic team, with over 650 professionals and 60,000 customers
Never stop learning: we offer a complete, ongoing and paid training on Canadian payroll
- Work-life balance: a flexible weekday schedule
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
This has been our Dream since 1976, and it has brought us to where we are today—one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where everyone belongs, and we collaborate with clients in building more inclusive communities. Reporting to the Director of the Product and Human Capital Management team, the Advisor Implementation - Human Capital, will take part in a project to commercialize new key products for the CGI Payroll Services Center. In a nutshell, the Advisor will take part in a whole new adventure which will allow him/her to both ensure the implementation of products as well as to influence the improvement and optimization of the implementation process.
- Collaborate with all project teams to develop a strong, coherent, and scalable implementation process
- Work closely with the product and training teams to identify and prioritize the developments needed for this implementation process
- Acts as a business domain expert for the product, training and sales teams
As part of the implementation operations:
- Supports the client in their implementation-related needs
- Coordinates and carries out the quality control required for the delivery of the project;
- Provides support to our internal and external customers, which includes training, navigation, troubleshooting, maintenance and evaluations to determine the best solutions
- You might be asked to travel to client premises throughout the implementation process according to the needs identified in this area
A minimum of five years of experience in human resources and HRIS implementation
- University degree in human resources, industrial relations, administration, or in a related field or any other combination of studies and relevant experience
- Relevant experience in HRIS implementation projects in SMEs
- Excellent communication skills in French and English, both verbal and written
- Ability to handle several projects simultaneously
- Spirit of analysis, synthesis and planning
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