IT Support Specialist Remote H/F

6 days ago

Calgary AB, Calgary Census Division, AB; Alberta, Canada Vermilion Energy Full-time
Enhance your technical problem-solving skills as an IT Support Specialist at Vermilion in Calgary. This role emphasizes front-line support and a strong dedication to customer service. Vermilion is searching for an IT Support Specialist to provide vital technical assistance to corporate and field-site users. You will tackle a variety of technology issues and ensure timely resolutions while working closely with various IT teams. Your expertise will guarantee that employees experience reliable and secure technology services.

Key Responsibilities
• Provide deskside and remote support to users
• Prioritize and troubleshoot technical incidents promptly
• Maintain laptops, desktops, and mobile devices
• Ensure functional audiovisual meeting equipment
• Help new employees with seamless onboarding

Requirements:
• Diploma or degree in IT or related field
• 5+ years of IT support experience in energy sector
• Strong customer service and communication skills
• Troubleshooting expertise with Windows and Microsoft 365
• Experience with IT service management platforms Utilize your IT skills to support Vermilion employees and enhance technology accessibility in Calgary. #J-18808-Ljbffr