Coordonnateur Weekend

Are you a highly organized and personable individual who has a passion for data entry and customer service? Are you looking to grow your career for a charitable organization focused on excellent hospice palliative care within the community? Hospice Mississauga offers:
A culture of professional and caring staff who are motivated, innovative, and creative
Paid Professional Development (5 days and $500 per year)
Health Benefits
Pension plan (HOOPP)
Flexible work schedule
Monthly phone allowance

Hospice Mississauga is a non-profit organization providing support to people and their families experiencing life limiting illness and end of life, serving over 1,500 individuals a year in Mississauga. Our mission is to provide compassion, support and advocacy that lessens the distress of terminal illness and loss on individuals, families, and the community. Our continuum of support programs includes hospice counselling, spiritual care, HUUG (Help Us Understand Grief) Children’s program, Social Connections, health and wellness education, bereavement and will soon be grown to include in-patient hospice beds within our future Hospice Centre.

About the Database and Stewardship Coordinator Opportunity:
The role of the Database and Stewardship Coordinator entails upholding the accuracy of the Customer Relations Management (CRM) database (Donor Perfect), which involves managing donor demographic data, gift records, and conducting market research analysis. Furthermore, the coordinator is tasked with executing donor stewardship activities, based on an established recognition and stewardship grid, such as crafting personalized thank-you and generating tax receipts and various reports e.g., donor updates, mailing lists) from the donor database.

This position is responsible for conducting prospect research using the Internet, in-house files, mining the database and other external resources. The Database and Stewardship Coordinator will work cooperatively with the annual fund development and capital campaign teams and works closely with the organization’s finance department on fund management and financial reconciliation.

Key Responsibilities of the Database and Stewardship Coordinator:
Be the team lead for all aspects of our CRM (Donor Perfect), including training colleagues on proper use and liaising with consultants
Responsible for inputting in-take data and ensuring that all necessary data is being entered, maintained, and upholds industry best practices
Qualifications and Experience of the Database and Stewardship Coordinator:
~2-4 years related work experience or a combination of relevant education and work experience
~2-4 years CRM experience with proficiency in gift processing, receipting, moves management, and reporting experience with Donor Perfect, required
~ Experience with financial reconciliation and auditing process
~ Strong data entry skills (with a focus on accuracy and attention to detail) and highly proficient in Microsoft Office 365
~ Flexibility to work some evenings/weekends as required
~ Ability to speak other languages is an asset
~ Knowledge of the hospice palliative care sector is an asset


Hospice Mississauga is an equal opportunity employer, and we are committed to building an inclusive, diverse, accessible, and respectful workplace that is representative of the communities that we serve.