Customer Service Representative

4 weeks ago

Canada Empower Employment Platform Full time

Client Services/Benefit Representatives to help manage growing client needs and help provide both new and existing clients with the best products and services available. This is an opportunity to get a foot in the door with a company unlike any other, with career mobility to mid and upper level management. A Benefit Representative helps families establish what company programs are the best fit for them. All of this is done while working from home over the phone and using tools like zoom video chats. This is a virtual position.
I'm talking Instagram giveaways, Zoom happy hours, outrageous and funny virtual promotions and awards ceremonies. Build trust with customer accounts through open and interactive communication
Schedule and attend virtual meetings using Zoom and other platforms
Monitor, identify, and mitigate account-level risks and up-sell opportunities
Present to families different benefits programs, enrol new clients, open new accounts
Must have a passion for helping others
Proficient with computers and Zoom (preferred but not required)
Ability to form and grow solid relationships with your client accounts
Please apply with a most recent version of your resume (if you have one) and be on the lookout for text, phone call, or email from one of our hiring managers.

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