Sales Software Training Advisor

1 month ago

Kelowna BC, Canada Emcosorel Full time

With over 20 years of experience, Noble BC is a leading wholesale distributor of plumbing, heating, commercial, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across the province.
At Noble BC, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. As a Counter Salesperson, you will provide sales support to walk-in customers who come to our sales counters. You will provide the highest level of customer service by maintaining, stocking, and keeping a clean counter sales area. In addition, you will provide support to customers by answering questions, picking, and entering orders and following up on any backorders. Support will also be provided to the Inside Sales and Outside Sales functions.
Assist customers who purchase material at the location's sales counters
Drive sales growth through ownership of counter merchandising, product promotion, and generate leads for the Outside Account Manager while networking with customers at the counter
Enter, pick, and pack sales orders generated at the counter
Process returns and warranty claims to customers both on account and cash sales including paperwork in compliance with all procedures
Navigate and find a solution for customer concerns and complaints
College and/or University degree an asset
A minimum of 2 years of experience with customer service or counter sales
Excellent relationship building skills with customers, vendors, and teammates
Ability to learn and operate the applicable software system used to process orders
Previous experience with or knowledge of plumbing and building products sold at the business location
Experience using Trend, Eclipse, Word, Excel, and Outlook
Noble BC is one of province's largest integrated wholesale distributors of plumbing, heating, commercial, and industrial products for the construction industry. Great mentors and on-the-job training
A career with a solid, stable company with strong core values
Participation in our pension plan with employer contributions
EMCO is committed to diversity, equity, and inclusion in our workplaces. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.
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