Manager, Application Engineer EMEA

4 weeks ago

Canada Vention Inc Full time

Vention is headquartered in Montreal, Canada, with offices in Berlin and Boston, and is used in over 3,000 factories on 5 continents. As one of Canada’s Most Admired Cultures and Great Place to Work , we are a performance driven culture that cares deeply about happiness. We like ambitious goals, facts & data, and constructive debates. But at the same time, we know that we can’t repeatedly push ourselves if we are not surrounded by an uplifting and caring work environment. Those two sides of our culture, feed each other and are safeguarded with the same level of attention. Our values & principles include:

  • We make our clients successful - we do what’s right for our customers, even when it makes our roles more challenging.
  • We execute and deliver - we set ambitious goals for ourselves and are energized about meeting them.
  • We debate, then commit - we challenge our own perspectives and ideas in pursuit of the best solutions.
  • We innovate to inspire - we value innovation in products, user experiences, and business practices.
  • We collaborate to achieve more - we work as one team to achieve more than we would on our own.
  • We empower our people to reach their full potential - we hold ourselves to high standards but know when to celebrate progress & achievements
Job Description

In this role, you will be responsible for leading our team of application engineers and driving technical sales efforts across the EMEA region.

Responsibilities:

  • Lead and coach a team of application engineers, deployment and customer success specialists across the EMEA region, providing guidance, support, and mentorship to ensure their success and development.
  • Qualify projects and support the sales team with project feasibility checks, ensuring alignment with customer requirements and technical capabilities.
  • Drive effective 1:1s with team members to provide guidance, support professional development, and address any concerns or challenges.
  • Complete evaluations including technical assessments, business reviews, and yearly performance reviews to ensure team members are meeting objectives and targets.
  • Lead the onboarding process for new team members, providing comprehensive training and support to integrate them into the team effectively.
  • Drive continuous improvement projects within the team, identifying areas for optimization and implementing solutions to enhance efficiency and effectiveness.
  • Prospect potential Engineers, actively seeking out talented individuals to join the team and contribute to our success.
  • Review Application Engineers’ work including designs, diagrams, and custom parts, providing constructive feedback to ensure quality and adherence to standards.
  • Listen to and assist with calls, providing feedback and support to both team members and clients to drive successful outcomes.
  • Brainstorm, teach, and support Engineers with technical and call know-how, fostering a culture of learning and development within the team.
  • Collaborate closely with customers at flagship manufacturing companies to understand their requirements and propose effective solutions using our innovative technologies.
  • Provide technical support to clients and engineers, addressing inquiries about our products and conducting design reviews to ensure optimal solutions.
  • Collaborate with sales representatives during client demonstrations, offering technical expertise to effectively showcase our solutions' capabilities.
Qualifications
  • Bachelor's degree in Mechanical Engineering, Mechatronic Engineering, or a related field. Master's degree preferred.
  • Proven experience in technical sales within the manufacturing industry, focusing on automation and robotics solutions.
  • Proficiency in using CAD software, and a strong understanding of mechanical and automation design principles (pneumatic, machining, PLC, etc).
  • Excellent communication skills, with the ability to articulate technical concepts effectively to both technical and non-technical audiences.
  • Strong problem-solving abilities and a customer-centric approach to sales and support.
  • Strong coaching and leadership skills, with the ability to inspire and mentor teams to achieve their goals.
  • In-depth knowledge of automation and robotics technologies, with a track record of successfully implementing complex solutions.
  • Minimum of 5 years of experience in the industries, particularly in the integrator world, with a strong understanding of industry trends and customer needs.
  • Fluent in English and German or English and French, with excellent communication skills.
  • Experience with project management is a plus, demonstrating the ability to lead cross-functional teams and deliver projects on time and within budget.
  • Experience in troubleshooting and customer support is a plus, with a proactive approach to addressing customer needs and ensuring satisfaction
Additional Information

How We Take Care of You

  • Flexible paid time off
  • Complimentary beverages and snacks so that you are fueled and ready for your day
  • Fun-filled social events curated based on diverse interests for our team to celebrate together. From sponsored sports teams to trivia nights
  • Time off to volunteer and give back to your community.

What to Expect in Your Interview

  • Initial Call
  • Meet the Team
  • Decision & Offer

Commitment to Equal Employment Opportunity

Our culture is an uplifting environment for high achievers. The fast-paced, high-performance environment will give you the opportunity to build products, processes and strategies that will have a lasting impact.

When you join Vention, you join a team of professionals with a diverse variety of experiences, backgrounds, and perspectives. Together, we strive to nurture a supportive and inclusive work environment for all. We push each other to achieve extraordinary results and forge long term relationships as a result of the intensity and passion.

We’re passionate about helping you do your best work. Claim your seat and find out what you can do

If you're unsure if your experience perfectly matches our job posting, we encourage you to apply anyway We are happy to chat and get to know you better while you can understand the role as well

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