Sales and Training Consultant

4 weeks ago


Kelowna BC, Canada Rona Inc. Full time

An employer that’s involved in the community
Teamwork and ongoing training
A comprehensive training program for all new hires
A student incentive program
Our teams from the RONA+, RONA, Réno-Dépôt, and Dick’s Lumber banners across Canada are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.
Here, your work and ideas will contribute to building a flourishing organization. The primary function of the Sales Specialist, Windows and Walls is to serve as the store expert on windows and walls by providing detailed product information to both customers and other associates.
Conduct sales activities and build relationships with customers including promoting and recommending products or services that match customer needs, informing customers on pricing, options, or status on pending orders, and keeping shelves stocked with adequate inventory to support sales
Operate store equipment
Maintain a safe and secure work environment by complying with company policies and procedures for merchandising, housekeeping, safety, and monitoring for potential theft or security risks
At least 1 year of experience entering and submitting customer sales orders, including special orders
At least 2 years of experience in providing customer service including identifying and resolving customer complaints, greeting customers, answering phones, building relationships with customers, and thanking customers for their business
At least 2 years of experience following up on outstanding or incomplete customer orders, sales, or installs
At least 1 year of experience promoting product-related services and plans such as installations, deliveries, credit financing, or extended protection plans
At least 2 years of experience in a sales environment with required sales goals or metrics
RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.
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