Case Management Specialist at Global Excel
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Step into the role of Case Management Specialist at Global Excel, where your compassion and expertise will shine. Help insured travelers manage healthcare needs effectively during emergencies. As a Case Coordinator, your responsibilities include liaising with medical professionals and ensuring clients receive appropriate care. You’ll apply your problem-solving abilities to navigate complex insurance inquiries while providing support to those in distress. Your strong interpersonal skills will facilitate vital communication across departments and with clients. Key Responsibilities:
- Update claims and monitor client records diligently
- Provide comprehensive information regarding medical benefits
- Collaborate closely with medical and internal teams
- Support families emotionally during their time of need
- Coordinate patient transfers for safety and cost efficiency
- Required: University Degree or College Diploma
- Preferred: Certification in medical terminology
- Exceptional communication skills are essential
- Must manage diverse tasks in demanding situations
- Fluency in English and French is required