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Quality Systems Specialist
3 weeks ago
Affichage en français ci-dessous Who we are looking for
As a Quality Systems Specialist at GlobalVision, you will be an integral part of maintaining the quality and security posture of our organization. You'll collaborate closely with diverse teams across the organization, including HR, Operations, Infrastructure, and Product to ensure that every aspect of our operations are secure. In this role, you'll take charge of managing projects and documentation across departments, actively engaging with stakeholders to drive success. A key initiative you'll contribute to will be maintaining our ISO 27001 Certification. If you thrive on being proactive, solving complex challenges, and adapting to evolving needs, we want you on our team
The Day-to-Day- Implement and Maintain Audit management/Compliance Readiness tool.
- Refine and Maintain Quality, Information Security, and Data Privacy policies, standards, and other technical documents with industry best practices, pertinent regulations, and standards bodies.
- Build and manage Supplier Questionaries, RFPs, and client FAQ Knowledge Base.
- Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
- Create and maintain release documentation such as; user guides, installation guides, administration guides, and software validation documents.
- Manage monthly data gathering for Quality Objective/Metrics Datasheet and Risk Register.
- Provide security awareness training across the organization.
- Participate in various Compliance Training and Seminars.
- You resonate with our values.
- You are comfortable stepping out of the responsibilities in this job description
- You're able to work autonomously and stay self-motivated.
- You have at least 2+ years of experience in the field of Information Security, Compliance, and/or Risk Assessments and/or handling Internal Audits.
- You have experience with Information Security practices and processes including threat and risk assessments.
- A keen passion for workflows, processes, tools, and team dynamics and how these impact a company’s ability to scale.
- You can show a demonstrated ability to understand complex information and communicate effectively in an engaging format.
- You are experienced in cross-functionally leading escalations and resolutions of risk and compliance issues.
- Previous experience working for a B2B SaaS company.
- Knowledge of computer system validation, Non-conformance, and Corrective actions for software companies.
- Knowledge of pharmaceutical regulations such as GAMP, 21 CFR Part 11, Data Privacy laws including GDPR; Quebec Bill 25; PIPEDA; CCPA; CPRA, etc.
- A valid Certified Information Privacy Professional (CIPP) or ISO 27001 Internal Auditor and/or certifications.
Quebec candidates must be fluent in English and French. As an international company with clients, employees, and contractors located around the world, English is required to work with GlobalVision’s internal and external stakeholders.
Who we areGlobalVision builds and sells technology that helps companies in regulated industries get their digital and printed assets to market faster; without compromising quality. Through this 30+ year adventure, we have been bootstrapped and profitable by balancing agility and innovation with patience and thoughtfulness.
We track results – not hours worked. This empowers a remote-first and trust-based schedule. Everyone at GlobalVision is free to live and work wherever they thrive and self-manage their paid time off and work schedules. If we hit these results, we distribute 20% of profit growth evenly across full-time employees.
We firmly believe in these values, so make sure you do too:
- Freedom to innovate: We try new things and are not afraid of failure, as long as we learn from it
- Grow, sustainably: We prioritize our long-term success over short-term gains.
- Problems are opportunities: Problems are opportunities for improvement and we recognize that we do some of our best work when we face adversity, then adapt.
- Trust and autonomy: We give our employees space and resources to do their best work every day and trust everyone to be intrinsically motivated and aligned with our mission.
- Radiate passion & positivity: We are passionate and team players with positive energy and intentions.
- Continuous feedback: Feedback is the fuel for learning and growth in everything we do.
- GlobalVision solves a business-critical problem for our Fortune 500 customers.
- No barriers for you to have an impact; you are encouraged to demonstrate leadership, initiative, and ingenuity in problem-solving.
- A diverse team; work with others from different backgrounds, geographies, and perspectives.
- Certified Best Workplace in Canada 2024
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Spécialiste des systèmes de qualité Qui recherchons-nous ?En tant que spécialiste des systèmes de qualité chez GlobalVision, vous ferez partie intégrante du maintien de la qualité et de la sécurité de notre organisation. Vous collaborerez étroitement avec diverses équipes au sein de l'organisation, y compris les RH, les opérations, l'infrastructure et les produits, afin de garantir que tous les aspects de nos opérations sont sécurisés. Dans ce rôle, vous prendrez en charge la gestion des projets et de la documentation à travers les départements, en vous engageant activement avec les parties prenantes pour conduire au succès. Une initiative clé à laquelle vous contribuerez sera le maintien de notre certification ISO 27001. Si vous aimez être proactif, résoudre des problèmes complexes et vous adapter à des besoins en constante évolution, nous vous voulons dans notre équipe
Le quotidien- Mettre en œuvre et maintenir l'outil de gestion des audits et de préparation à la conformité.
- Affiner et maintenir les politiques, normes et autres documents techniques relatifs à la qualité, à la sécurité de l'information et à la confidentialité des données en tenant compte des meilleures pratiques du secteur, des réglementations pertinentes et des organismes de normalisation.
- Construire et gérer les questionnaires des fournisseurs, les appels d'offres et la base de connaissances des FAQ des clients.
- Travailler avec les équipes internes pour obtenir une compréhension approfondie du produit et des exigences en matière de documentation.
- Créer et tenir à jour la documentation relative aux versions telles que les guides d'utilisation, les guides d'installation, les guides d'administration et les documents de validation des logiciels.
- Gérer la collecte de données mensuelles pour la feuille de données des objectifs et mesures de qualité et le registre des risques.
- Fournir une formation de sensibilisation à la sécurité dans l'ensemble de l'organisation.
- Participer à divers séminaires et formations sur la conformité.
- Vous êtes en résonance avec nos valeurs.
- Vous êtes à l'aise avec les responsabilités décrites dans cette description de poste
- Vous êtes capable de travailler de manière autonome et de rester motivé.
- Vous avez au moins deux ans d'expérience dans le domaine de la sécurité de l'information, de la conformité et/ou de l'évaluation des risques et/ou de la réalisation d'audits internes.
- Vous avez de l'expérience en matière de pratiques et de processus de sécurité de l'information, y compris l'évaluation des menaces et des risques.
- Vous êtes passionné(e) par les flux de travail, les processus, les outils et la dynamique d'équipe, ainsi que par leur impact sur la capacité d'une entreprise à évoluer.
- Vous pouvez démontrer votre capacité à comprendre des informations complexes et à communiquer efficacement dans un format attrayant.
- Vous avez de l'expérience dans la gestion interfonctionnelle des escalades et des résolutions des problèmes de risque et de conformité.
- Expérience préalable au sein d'une société SaaS B2B.
- Connaissance de la validation des systèmes informatiques, de la non-conformité et des actions correctives pour les entreprises de logiciels.
- Connaissance des réglementations pharmaceutiques telles que GAMP, 21 CFR Part 11, des lois sur la confidentialité des données, y compris GDPR, le projet de loi 25 du Québec, PIPEDA, CCPA, CPRA, etc.
- Une certification valide de Professionnel certifié de la protection de l'information (CIPP) ou d'Auditeur interne ISO 27001 et/ou des certifications.
Les candidats du Québec doivent parler couramment l'anglais et le français. En tant qu'entreprise internationale ayant des clients, des employés et des sous-traitants dans le monde entier, l'anglais est nécessaire pour travailler avec les parties prenantes internes et externes de GlobalVision.
Qui sommes-nous ?GlobalVision développe et vend de la technologie qui aide les entreprises des secteurs réglementés à commercialiser plus rapidement leurs produits numériques et imprimés, sans compromis sur la qualité. Au cours de cette aventure de plus de 30 ans, nous avons été autonomes et profitables en trouvant un équilibre entre l'agilité et l'innovation, la patience et la réflexion.
Nous mesurons les résultats, et non les heures travaillées. Ceci permet de mettre en avant un modèle de travail basé sur la confiance et qui privilégie le travail à distance. Chez GlobalVision, chacun est libre de vivre et de travailler là où il le souhaite et de gérer lui-même ses congés payés et ses horaires de travail. Si nous atteignons nos objectifs, nous distribuons 20 % de la croissance des profits de manière égale aux employés à temps plein.
Nous croyons fermement en ces valeurs, alors assurez-vous que vous y croyez aussi :
- La liberté d'innover : Nous essayons de nouvelles choses et n'avons pas peur de l'échec, tant que nous en tirons des leçons
- Croître, de manière soutenable : Nous donnons la priorité à notre réussite à long terme plutôt qu'aux gains à court terme.
- Les problèmes sont des opportunités : Les problèmes sont des opportunités d'amélioration et nous réalisons nos meilleurs travaux lorsque nous sommes confrontés à l'adversité et que nous nous adaptons.
- Confiance et autonomy : Nous donnons à nos employés l'espace et les ressources nécessaires pour qu'ils puissent donner le meilleur d'eux-mêmes chaque jour et nous faisons confiance à chacun pour qu'il soit intrinsèquement motivé et aligné sur notre mission.
- Rayonner la passion et la positivité : Nous sommes passionnés et travaillons en équipe, avec une énergie et des intentions positives.
- Rétroaction continuelle : La rétroaction est le moteur de notre apprentissage et de notre croissance dans tout ce que nous faisons.
- GlobalVision règle un problème critique pour nos clients du classement Fortune 500.
- Vous êtes encouragé à faire preuve de leadership, d'initiative et d'ingéniosité pour résoudre les problèmes.
- Une équipe diversifiée ; travaillez avec des personnes provenant de différents milieux, de différentes régions géographiques et de différentes perspectives.
- Certifié Best Workplace in Canada 2024
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