Automotive Estimator

4 weeks ago

Canada Craftsman Collision Ltd. Full time

Estimators work together with the front office team as the front line responsible for ensuring exceptional customer service and sales. They educate customers and provide clear and accurate process steps to help them navigate the claims process.
Craftsman Collision is the largest independently owned and operated auto body repair chain in Canada – but we’re also a family that cares about the people we work with. Educates customers about claims and repair process;
Books estimate appointments over the phone when necessary;
Utilizes Mitchell, Audatex and ALLDATA software to prepare estimates;
Works with the Shop Manager to ensure that operations are compliant with all provincial and national regulatory standards pertaining to health and safety, quality and employment standards;
Supports compliance with internal policies, procedures and guidelines to promote their consistent application within the Company;
Represents and promotes the Craftsman Collision brand in a positive manner aligned with stated values in all dealings internal and external; Post-secondary degree or diploma in a related field preferred; Experience in Mitchell Estimating, Audatex, ALLDATA an asset;
Understanding of insurance policy and procedure;
Basic knowledge of The Craftsman Way or lean management processes an asset;
Must have a valid class 5 driver's license with a clean driver’s abstract over the last 3 years;
When you’re part of the Craftsman Collision team, you get valuable perks like extended health, professional development, certified training and more.
We appreciate the time that all applicants have taken when applying for this position, however, only the candidates that are chosen for an interview will be notified by phone or email. No phone calls please.

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