Member Management Analyst Montreal Office 37.5 h/week Minimum 2 years of experience

3 weeks ago

Montréal QC, Canada AGA Financial Group inc. Full time

With its expanding activities, AGA Benefit Solutions offers new employment prospects for professionals with high career aspirations. If you are seeking flexibility, freedom and challenges, this position is made for you

Our firm is committed to its employees and welcomes all new candidates in a respectful manner consistent with an excellent work environment. Discover why working at AGA Benefit Solutions is so rewarding by visiting our Career page .

Your mandate will consist in...

Your mandate will consist of being r esponsible for verifying the eligibility of member movements and answering the requests received from group administrators. Read onto learn about the skills and qualifications required to thrive at AGA

Your main tasks will include:
  • Validate the eligibility of transactions (portals, emails, paper), analyze and process them in the administrative systems, in compliance with group insurance rules and procedures;
  • Forward requests for additional information to the attention of group administrators in order to assess the case and make a decision based on request analysis;
  • Exceptionally validate with the insurer to obtain their approval regarding a member’s case;
  • Prepare letters of correspondence and send them to the member and/or the group administrator;
  • Manage late requests, including the sending and follow-up of declarations of health to be completed, and the receipt of insurer decisions further to the review of the case;
  • Upon request, reconcile unpaid balances or explain invoices to the group administrator;
  • Mail certificates of insurance and various documents such as travel insurance cards;
  • Manage contributions, member files and forward insufficient contribution letters for some special groups;
  • Maintain the administrative guides designed for groups requiring special management;
  • Perform monthly management of members and their dependents;
  • Support the clerk with the tasks related to member management, as needed;
  • Take part, upon request, in tests performed during the implementation of new tools/software within the AGA +PLUS department or the enhancement of these tools/software;
  • Ensure internal and external client service;
  • Perform any other related duties at the supervisor’s request.
Required Qualifications:
  • Minimum 2 years of experience in group insurance
  • Very good command of English and French, written and spoken
  • Good knowledge of Microsoft Office suite
  • Attention to detail, thoroughness and commitment to deadlines
  • Good sense of customer service
  • Ability to protect confidential information
  • Versatility, resourcefulness and ability to work independently
Are you inquisitive, self-reliant and unafraid of the unknown?

We are interested in meeting you Apply now and we will contact you if your application is retained for the next step of our recruitment process .

First name *

Last name *

Email *

Phone number *

CV

AGA is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. If you consent to us contacting you for this purpose, please tick below to say how you would like us to contact you:

  • I agree to receive other communications from AGA.

You can unsubscribe from these communications at any time. For more information on our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy.

By clicking submit below, you consent to allow AGA to store and process the personal information submitted above to provide you the content requested.

#J-18808-Ljbffr

  • Group Insurance Consultant, Business Development Montreal or Quebec Office 37.5 h/week Minimum

    3 weeks ago

    Montréal, QC, Canada AGA Financial Group inc. Full time €200,000

    Group Insurance Consultant, Business Development Montreal or Quebec Office 37.5 h/week Hybrid Work Permanent Position Minimum 5 years of experience Hold a Group Insurance License from the AMF With its expanding activities, AGA Benefit Solutions offers new employment prospects for professionals with high career aspirations. If you are seeking...

  • Retirement Analyst Montreal, Quebec, Markham or Kitchener Office 37.5 h/week

    4 weeks ago

    Montréal, QC, Canada AGA Financial Group inc. Full time

    37.5 h/week Permanent Position With its expanding activities, AGA Benefit Solutions offers new employment prospects for professionals with high career aspirations. If you are seeking flexibility, freedom and challenges, this position is made for you! Our firm is committed to its employees and welcomes all new candidates in a respectful manner consistent...

  • Service Desk Analyst

    3 weeks ago

    Montréal, QC, Canada Experience AI Solutions Full time

    Service Desk AnalystStart Date: as soon as possible.Type of employment: 12-month contractNumber of Positions: 1Location: Montreal, Quebec (3 days per week in the office, 2 days remote)Language skills: Strong English communication skills are required.Perks: Work for a multinational, award-winning, socially responsible company with an operational presence in...

  • Service Desk Analyst

    3 weeks ago

    Montréal, QC, Canada Experience AI Solutions Full time

    Service Desk AnalystStart Date: as soon as possible.Type of employment: 12-month contractNumber of Positions: 1Location: Montreal, Quebec (3 days per week in the office, 2 days remote)Language skills: Strong English communication skills are required.Perks: Work for a multinational, award-winning, socially responsible company with an operational presence in...

  • Service Desk Analyst

    3 weeks ago

    Montréal, QC, Canada Experience AI Solutions Full time

    Service Desk Analyst Start Date : as soon as possible. Type of employment : 12-month contract Number of Positions: 1 Location: Montreal, Quebec (3 days per week in the office, 2 days remote) Language skills : Strong English communication skills are required. Perks: Work for a multinational, award-winning, socially responsible company with an...

  • Member & Broker Experience Coach (1 Year Contract)

    3 weeks ago

    Montréal, Canada Wawanesa Insurance Full time

    **Date**:Feb 23, 2024 **Location**: Montreal, QC (Hybrid), CA **Company**:Wawanesa Insurance **Job ID**: 7666 **At Wawanesa, we’re proud to offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from any of the following...

  • Service Desk Analyst

    3 weeks ago

    Montréal, Canada Experience AI Solutions Full time

    Service Desk AnalystStart Date: as soon as possible.Type of employment: 12-month contractNumber of Positions: 1Location: Montreal, Quebec (3 days per week in the office, 2 days remote)Language skills: Strong English communication skills are required.Perks: Work for a multinational, award-winning, socially responsible company with an operational presence in...

  • Service Desk Analyst

    3 weeks ago

    montréal, Canada Experience AI Solutions Full time

    Service Desk AnalystStart Date: as soon as possible.Type of employment: 12-month contractNumber of Positions: 1Location: Montreal, Quebec (3 days per week in the office, 2 days remote)Language skills: Strong English communication skills are required.Perks: Work for a multinational, award-winning, socially responsible company with an operational presence in...

  • Online Help Desk Technician

    3 weeks ago

    Montréal, QC, Canada Experience AI Solutions Full time

    Service Desk Analyst Start Date : as soon as possible. Type of employment : 12-month contract Number of Positions: 1 Location: Montreal, Quebec (3 days per week in the office, 2 days remote) Language skills : Strong English communication skills are required. Perks: Work for a multinational, award-winning, socially responsible company with an...

  • Service Desk Support Administrator

    3 weeks ago

    Montréal, QC, Canada Experience AI Solutions Full time

    Service Desk Analyst Start Date : as soon as possible. Type of employment : 12-month contract Number of Positions: 1 Location: Montreal, Quebec (3 days per week in the office, 2 days remote) Language skills : Strong English communication skills are required. Perks: Work for a multinational, award winning, socially responsible company with an...

  • Senior Business

    3 weeks ago

    Montréal, QC, Canada Ensiti Full time

    Ensiti is currently looking for a SAP analyst for one of our clients located in Montreal Our client is are a premier, leading large-scale organization in North America, recognized as a key player in their industry. As a Senior Business Analyst with a specialization in SAP MM and PP, you will have the opportunity to contribute to their continued success by...

  • Service Desk Specialist

    3 weeks ago

    Montréal, QC, Canada Experience AI Solutions Full time

    Service Desk AnalystStart Date: as soon as possible.Type of employment: 12-month contractNumber of Positions: 1Location: Montreal, Quebec (3 days per week in the office, 2 days remote)Language skills: Strong English communication skills are required.Perks: Work for a multinational, award winning, socially responsible company with an operational presence in...

  • Service Desk Specialist

    3 weeks ago

    Montréal, QC, Canada Experience AI Solutions Full time

    Service Desk Analyst Start Date : as soon as possible. Type of employment : 12-month contract Number of Positions: 1 Location: Montreal, Quebec (3 days per week in the office, 2 days remote) Language skills : Strong English communication skills are required. Perks: Work for a multinational, award winning, socially responsible company with an...

  • Telecommunications Analyst

    2 weeks ago

    Montréal, QC, Canada Randstad Digital Full time

    Bilingual Telecommunications Analyst - Avaya Contact Manager (Contract Position)Number of Positions: 1 Filled: 0 Duration: 12 monthsLocation: Thornhill, ON, CA, work location ideally in Montreal, or Thornhill ON / Toronto ONMust be eligible to work in CanadaMostly remote but needs to be onsite as per request. Bilingual English / French are mandatory Roles...

  • Telecommunications Analyst

    2 weeks ago

    Montréal, QC, Canada Randstad Digital Full time

    Bilingual Telecommunications Analyst - Avaya Contact Manager (Contract Position)Number of Positions: 1 Filled: 0 Duration: 12 monthsLocation: Thornhill, ON, CA, work location ideally in Montreal, or Thornhill ON / Toronto ONMust be eligible to work in CanadaMostly remote but needs to be onsite as per request. Bilingual English / French are mandatory Roles...

  • Analyst, Compliance

    1 month ago

    Montréal, Canada Latitude Management Full time

    **Our team is growing!** We are seeking to fill a position of Compliance Analyst to assume responsibility for designated recipient services. The designated recipient is the person or work unit that a federally regulated employer or organization has designated to receive notices of incidents of harassment and violence in the workplace. In addition, the...

  • Enrolment Management Officer

    2 weeks ago

    Montréal, Canada The Sacred Heart School of Montreal Full time

    The Sacred Heart School of Montreal is an All Girls English Catholic high school in Montreal. Located in downtown Montreal, its mission is to nurture the mind, body and spirit of each student in a supportive and caring environment. The School is part of a worldwide network of 151 schools across 40 countries, all of which share common goals, mission and...

  • Telecommunications Analyst

    2 weeks ago

    Montréal, QC, Canada Randstad Digital Full time

    Bilingual Telecommunications Analyst - Avaya Contact Manager (Contract Position)Number of Positions: 1 Filled: 0 Duration: 12 monthsLocation: Thornhill, ON, CA, work location ideally in Montreal, or Thornhill ON / Toronto ONMust be eligible to work in CanadaMostly remote but needs to be onsite as per request. Bilingual English / French are mandatory Roles...

  • Accounting Analyst

    1 month ago

    Montréal, Canada DeSerres (head office) Full time

    Are you known for your strong analytical skills and thoroughness? This is an exciting opportunity to join the DeSerres Finance Department! Put your skills to work for a leading name in art supplies, hobbies and crafts in this permanent, full-time position at our Montreal head office. **What we offer**: - 36-hour work week; - 3 weeks vacation after 1 year...

  • Vie Alm Treasury Quantitative Analyst

    1 month ago

    Montréal, Canada BNP Paribas Full time

    VIE ALM TREASURY QUANTITATIVE ANALYST - MONTREAL, H/F (NUMÉRO DE L'EMPLOI : !V_ALMT_0009) **VIE ALM Treasury quantitative Analyst - Montreal, H/F** **Your daily routine?** As a VIE within our ALM Treasury Team, you will contribute to the development, maintenance and support of statistical models to predict customer behaviour (exercise of the option of...