Product Manager

AudienceView is one of the largest global ticketing companies with clients in North America and the UK. Combining innovative technology with individualized client support, AudienceView has been leading the way in event ticketing and e-commerce solutions for over 20 years. Our global team stands behind our mission to transform how events are discovered, attended, and remembered. Our solutions drive efficient, integrated operations for more than 2,000 organizations across 12 countries Through innovative technology, popular consumer brands and unique support tools, we’ve created an ecosystem that helps businesses manage their events, seamlessly. We live and focus on four core values:

• We are innovative
• We are results driven
• We are transparent

AudienceView is made up of people who believe wholeheartedly in the power and magic of live events. If you feel the same way, you’re in the right place. Come transform live entertainment with us.

AudienceView is a legal employer in Chile and hires employees directly in Chile. AudienceView is compliant with the Chilean payroll, benefit and vacation laws and policies. This position is open to candidates who are currently residing in Chile with a legal work status.

Why we'd want to work with you:

We’re currently seeking a passionate and experienced Product Manager for the team at AudienceView

As we continue to build and manage our multi-product portfolio, we’re looking for a strong Product Manager who is highly curious, proactive, and eager to learn from clients. As a Product Manager, you will be responsible for achieving business objectives by developing features and functionality that effectively solve client problems.

We value people who take initiative, lead by example, and communicate with transparency.

What you will do:

• Drive the product development process from concept to launch. Collaborate closely with Engineering and Design throughout the development cycle, providing guidance, clarifying requirements, and ensuring timely delivery of features.
• Engage directly with clients (B2B2C SaaS) to deeply understand their problems and desired outcomes to create scalable solutions that serve our broader client base.
• Collect and analyze qualitative and quantitative data to prioritize new functionality and improvements. Iterate on features based on user insights and impact to desired outcomes.
• Work closely with Product Marketing to develop core positioning and messaging for the product.
• Promote the product internally and externally through training sessions, presentations, and the creation of written collateral.
• Help define the product roadmap and maintain it to align with corporate goals and product vision.
• Stay current on industry trends, best practices, and emerging technologies. Leverage this knowledge to identify innovative solutions and guide feature development.
• Work collaboratively with other Product Managers to cover product development requirements including feature development, platform development and Progressive Web Application development.

What you will need:

• 3+ years of experience as a Product Manager in an Agile environment
• Product Management experience in B2B2C SaaS organizations, and Enterprise Products
• Product Management experience in API and Progressive Web Application
• A strong willingness to expand knowledge into other areas of product development of the Enterprise application
• Self-motivated, able to work independently, and comfortable in a changing environment.
• Strong focus on data-driven decision-making in product discovery, development, and launch
• Ability to manipulate and analyze data to draw appropriate conclusions
• Ability to establish and measure success against a set of key metrics and goals
• Strong storytelling capability, with the ability to influence across multiple levels of the organization
• Experience weighing options against business impact to make strategic roadmap recommendations
• Strong technical acumen, ability to collaborate with engineering
• Strong stakeholder management skills and the ability to communicate the business value of decisions across the organization
• Excellent interpersonal, written, and verbal communication skills in English
• Strong time management skills, above-average ability to multi-task proactively and prioritize in response to issues as they arise; adept at problem-solving
• Experience working in multiple areas of the product lifecycle
• Ability to excel as part of a lean product management team

How we hire - here's a brief overview of our recruitment process:

Screening & Resume Review: Our Talent Acquisition team will evaluate all resumes and select candidates for a video screening call for 30 minutes.

Hiring Manager Interview (45 minutes): Meet with the hiring manager to speak in detail about your relevant experience and learn more about the role.

Case Study (60 minutes): Show off your product management and problem-solving skills by solving a case study with the hiring team.

Final Interview (60 minutes): Meet with the VP of Product and Engineering leaders for a final conversation about the role.

Why work at AudienceView:

• We’re a global leader in live events technology. As the essential partner to get live events discovered, attended and remembered, we help our clients sell more tickets every single day.
• We’re passionate about live entertainment. AudienceView believes in the power of live events and its purpose is to ignite that passion in people around the world.
• Our employees love us. We offer excellent benefits, competitive salaries, flexible hours, remote work opportunities and more
• We're a remote first company. Our remote culture allows our employees to have the flexibility to work anywhere in the country which they are currently residing (Canada, USA, UK, and Chile).
• Diversity and inclusion are paramount to building our culture. The data is abundantly clear that diverse teams are more successful because they offer different perspectives, increased innovation, faster problem-solving and higher employee engagement among other benefits.
• Flexible work schedule: AudienceView empowers permanent employees to take off alternating Fridays by condensing their two-week schedule into 9 days. Flexible, uncapped vacation and sick policy. Employees need time away from work to recharge.

Diversity and inclusion have always been at the core of our values at AudienceView. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate, and all of us as colleagues. AudienceView is an equal opportunity employer and we welcome applications from qualified individuals from all backgrounds.

We are committed to providing reasonable accommodations which are available on request for candidates taking part in all aspects of the recruitment process. If you are a person with a disability and require assistance during the recruitment process, please don't hesitate to reach out

We thank all applicants for their interest; however, only those selected for an interview will be contacted. Check out our careers page for more opportunities available at AudienceView:

Disclaimer:

AudienceView does not offer employment to prospects without first ensuring that qualified candidates speak directly with the hiring manager and a member of our HR team. All qualifications will be done face-to-face over Microsoft Teams. AudienceView does not send out offers of employment without meeting candidates and does not offer employment via text. If you are requested for any personal information via text and/or without having met a member of our hiring team in person, please disregard.