Online Coordinator

2 weeks ago

Mississauga, Ontario, Canada Kintetsu World Express Full time
WITH CANADA'S FASTEST GROWING 3PL SERVICE PROVIDER, THERE'S NO LIMIT TO WHERE YOU CAN GO

Many of our most successful managers joined KWE in entry level or associate positions and with hard work, determination, and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. KWE IS CURRENTLY HIRING FOR AN AIR EXPORT COORDINATOR

KWE is currently looking for an Air Export Coordinator who is focused on delivering a world class customer service experience to our valued customers. As a member of our team, you will be responsible for smooth transactions by using KWE's vast worldwide network for a designated client base. On-going training and development to ensure your success.
Dental, Medical, vision, Life, dependent life, and critical illness insurance.
Defined Contribution Pension plan after 2 years with company contribution of 3 percent.
Immediate RRSP eligibility.

Formal Academic Training in related field (CITT or CIFFA preferred) and two to four years related experience and/or training; Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.

Provide excellence in customer service and a first place of contact for client inquiries, concerns and complaints. Special attention to key assigned accounts.
Assist with the Air Export operation and sales, ensure accurate processing of paperwork to minimize errors.
Coordinate shipments, provide information and alerts for air export customers and support the sales department in negotiating rates and quotes for services.
Maintain accurate filing system(s), update/input details of shipments in system and ensure accuracy for billing.
Assist the division/department manager in the effective maintenance of the companies ISO Policies. Comply with all safety policies, practices and procedures.
Receive guidance with respect to general objectives in most tasks and projects assigned. operate within specific policy guidelines.
For more information about our accessible workplace, including disability accommodations required for the application process and beyond, please email Canada.For general information on accommodations in our workplace, see our Accessibility Standard for Customer Service, posted on our web site at:

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