Customer Service Representative

3 weeks ago

Victoria BC, Canada Rentokil Initial plc Full time

Customer Service Representative

Are you passionate about customer service? Looking to build your career in an exciting industry and a growing world class organization? Come see why so many of our team members recommend us to their friends

Who are we?

Rentokil Canada Corporation is proud to be a member of the Rentokil family of companies in North America. We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, distribution, retail, food service, and hospitality. We are extremely proud of our legacy of excellence and constantly work to enhance the value and impact of our services.

What do our Customer Service Representatives do ?

Our Customer Service Representatives are courteous, knowledgeable and empathetic to the
caller’s anxieties over pests in their homes and businesses. They enjoy making a customer feel
confident that their concerns will be handled promptly and professionally.

A successful Customer Service Representative is a motivated self-starter who can work independently
with a focus on results in achieving company business goals.
  • Answer all incoming calls promptly and in a professional manner
  • Maintain good customer relations both on the phone and in person
  • Gather information from customers to help identify and solve problems
  • Sell the value of our services and suggest upgrades to service
  • Confirm, schedule and reschedule services for the customer
  • Set sales appointments for new customers as required
  • Answer billing questions and assist in resolving AR disputes
  • Data entry relating to customer job setups, invoicing and credits as needed
    Perform general office duties as assigned
  • Work as a team with Service, Sales and administrative colleagues

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

Rentokil Canada Corporation is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply for positions. Rentokil Canada Corporation is committed to provide accommodations to applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Please ensure to inform us if you require accommodation during any stage of the recruitment process.

Requirements

What do you need?

  • Two year diploma or equivalent in prior experience
  • One to Two years’ experience in a customer service or call center role
  • Have excellent listening and communication skills
  • Have a pleasant phone voice and ability to clearly speak and be understood on the phone
  • Ability to multitask and remain calm while working under pressure in a fast paced environment
  • Self-manage daily tasks and workload
    Show a high level of personal organizational skills
  • Balance customer demands with Service and Sales team requests
  • Must pass pre-employment background screen

Benefits

What do we offer?

  • World class training of the latest industry best practices
  • Company provided technology package and car allowance
  • Short and long-term disability
  • Life Insurance
#J-18808-Ljbffr

  • Customer Service Representative

    3 weeks ago

    Victoria, Canada ROBBINS PARKING SERVICE Full time

    Robbins Parking Service is excited to be recruiting for a full time position as a Customer Service Representative at our Head Office in Downtown Victoria. Robbins Parking Service is a Vancouver Island based company which was established in 1958 and has grown to become the Islands leading parking solutions provider. As a company we have experienced a lot of...

  • Customer Service and Parts Representative

    2 weeks ago

    Victoria, Canada Tom's RV Service & Supplies Ltd Full time

    Tom's RV Service & Supplies Ltd is a locally owned company. Currently we are seeking a full time, long term Customer Service and Parts Representative to add to our team. The Customer Service and Parts Representative should be the first and lasting impression our customers will experience and therefore does everything with a consistent focus on exceptional...

  • Customer Service and Parts Representative

    4 days ago

    Victoria, Canada Tom's RV Service & Supplies Ltd Full time

    Tom's RV Service & Supplies Ltd is a locally owned company. Currently we are seeking a full time, long term Customer Service and Parts Representative to add to our team. The Customer Service and Parts Representative should be the first and lasting impression our customers will experience and therefore does everything with a consistent focus on exceptional...

  • Customer Service

    2 weeks ago

    Victoria, Canada Tom's RV Service & Supplies Ltd Full time

    Job Overview: Tom's RV Service & Supplies Ltd is a locally owned company. Currently we are seeking a full time, long term Customer Service and Parts Representative to add to our team. The Customer Service and Parts Representative should be the first and lasting impression our customers will experience and therefore does everything with a consistent focus on...

  • Clk 09r

    1 week ago

    Victoria, Canada BC Public Service Full time

    Posting Title- CLK 09R - Customer Service Representative- Position Classification- Clerk R9- Union- GEU- Location- Victoria, BC V9B 6X2 CA (Primary)- Salary Range- $45,647.93 - $51,427.75 annually- Close Date- 3/2/2023- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Health- Ministry Branch / Division- Vital...

  • Customer Service Representative

    3 weeks ago

    Victoria, Canada Domino's Pizza | 655069 BC LTD Full time

    Hot job opening, fresh out of the Oven! The Customer Service Representative's role is crucial within the Domino's system! We pride ourselves on offering fast and friendly service with a smile, and our CSRs lead the way in doing so. Within our fast paced environment, the role is primarily to offer top quality customer service by phone and in person at the...

  • Customer Service Representative

    4 weeks ago

    Victoria, Canada Domino's Pizza | 655069 BC LTD Full time

    Hot job opening, fresh out of the Oven! The Customer Service Representative's role is crucial within the Domino's system! We pride ourselves on offering fast and friendly service with a smile, and our CSRs lead the way in doing so. Within our fast paced environment, the role is primarily to offer top quality customer service by phone and in person at the...

  • Customer Service Representative

    1 week ago

    Victoria, Canada Domino's Pizza | 655069 BC LTD Full time

    Hot job opening, fresh out of the Oven! The Customer Service Representative's role is crucial within the Domino's system! We pride ourselves on offering fast and friendly service with a smile, and our CSRs lead the way in doing so. Within our fast paced environment, the role is primarily to offer top quality customer service by phone and in person at the...

  • Customer Service Representative

    1 week ago

    Victoria, Canada Domino's Pizza Canada Full time

    At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!Hot job opening, fresh out of the Oven!The Customer Service Representative's role is crucial within the Domino's...

  • Customer Service Representative

    4 weeks ago

    Victoria, Canada Domino's Pizza Canada Full time

    At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!Hot job opening, fresh out of the Oven!The Customer Service Representative's role is crucial within the Domino's...

  • Rsw G3

    9 hours ago

    Victoria, Canada BC Public Service Full time

    Posting Title- RSW G3 - Customer Care Representative, Wholesale Customer Centre, Victoria- Position Classification- RSWG3- Union- GEU- Work Options- Location- Victoria, BC V9B 6X2 CA (Primary)- Salary Range- $47,616.10 - $53,567.07 annually- Close Date- 4/5/2024- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service ->...

  • Customer Service Representative

    4 weeks ago

    Victoria, Canada GFL Environmental Full time

    GFL Environmental is looking for a Customer Service Representative to join our team in Victoria, British Columbia! The Customer Service Representative will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional,...

  • Customer Service Representative

    3 weeks ago

    Victoria, Canada Pacificanna - Jubilee Full time

    **Overview** **Available Roles (Jubilee)** - Part-time Customer Service Representative (15-25 hrs/week). **Customer Service Representative** Our company is seeking enthusiastic, personable staff who can use their extensive cannabis product knowledge to guide customers to the appropriate product and provide impeccable customer service while complying with...

  • Customer Service Representative

    3 days ago

    Victoria, Canada Pacificanna - Jubilee Full time

    **Overview** **Available Roles (Jubilee)** - Part-time Customer Service Representative (15-25 hrs/week). **Customer Service Representative** Our company is seeking enthusiastic, personable staff who can use their extensive cannabis product knowledge to guide customers to the appropriate product and provide impeccable customer service while complying with...

  • Customer Service Representative

    2 weeks ago

    Victoria, Canada Pacificanna - multiple locations Full time

    **Overview** **Available Roles (James Bay)** - Part-time Customer Service Representative (15-25 hrs/week). **Customer Service Representative** Our company is seeking enthusiastic, personable staff who can use their extensive cannabis product knowledge to guide customers to the appropriate product and provide impeccable customer service while complying...

  • Rsw G3

    7 days ago

    Victoria, Canada BC Public Service Full time

    Posting Title- RSW G3 - Customer Care Representative, Wholesale Customer Centre (WCC), Victoria- Position Classification- RSWG3- Union- GEU- Location- Victoria, BC V9B 6X2 CA (Primary)- Salary Range- $43,306.15 - $48,718.38 annually- Close Date- 1/13/2023- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Liquor...

  • Customer Service Representative

    1 week ago

    Victoria, Canada Rentokil Initial Full time

    Are you passionate about customer service? Looking to build your career in an exciting industry and a growing world class organization? Come see why so many of our team members recommend us to their friends! Who are we? Rentokil Canada Corporation is proud to be a member of the Rentokil family of companies in North America. We pride ourselves on being a...

  • Customer Service Representative

    1 week ago

    Victoria, Canada Rentokil Initial Full time

    Customer Service Representative Are you passionate about customer service? Looking to build your career in an exciting industry and a growing world class organization? Come see why so many of our team members recommend us to their friends!Who are we?Rentokil Canada Corporation is proud to be a member of the Rentokil family of companies in North America. We...

  • Customer Service Representative

    1 week ago

    Victoria, Canada U-Haul Full time

    **Location**: 776-790 Topaz Ave, Victoria, British Columbia V8T2M1 Canada START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a...

  • Customer Service Representative

    3 weeks ago

    Victoria, Canada GFL Environmental Inc. Full time

    GFL Environmental is looking for a Customer Service Representative to join our team in Victoria, British Columbia! The Customer Service Representative will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional,...