Senior Technical Support Engineer- Remote
2 weeks ago
Our client is a Higher Education Technology (EdTech) company with over 8 years of experience in helping higher education institutions globally better engage their students, improve their campuses' student life experience, and ensure that they ultimately provide success for their students.
They are a team deeply committed to improving student success and college graduation rates worldwide by crafting digital experiences that build community and increase student engagement.
Engage in regular product training sessions and contribute to the overall team's success
You enjoy troubleshooting and love technical challenges
Proactiveness and exceeding customer expectations are your key qualities
At least 2 years of related technical work experience (ex: development, support, etc.)
Excellence in technical communications with both technical and non-technical stakeholders
Experience with software support & troubleshooting issues over zoom sessions
Working knowledge of software such as Postman, SQL, Sentry, APIs
Bachelor's degree in computer science, engineering, or relevant at least 4+ years of relevant work experience
Being bilingual is an asset
This is a full-time, remote position anywhere in Canada .
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Technical Support Engineer
2 weeks ago
Ontario, Canada Hour Consulting Full timeOur client is a Higher Education Technology (EdTech) company with over 8 years of experience in helping higher education institutions globally better engage their students, improve their campuses' student life experience, and ensure that they ultimately provide success for their students. They are a team deeply committed to improving student success...
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