Business Systems Analyst

2 months ago

Toronto ON, Canada IVARI Full time
Welcome to ivari

Let us introduce ourselves. With 300 employees across Canada, ivari is a company that’s making a difference in the world of life insurance. How? By finding and hiring employees who are passionate about helping people protect their families, and by giving them the best, most supportive workplace possible. At ivari, everyone is welcome It is our mission to attract, develop, and retain a workforce that is as diverse as the customers we serve and the communities in which we do business. We offer an inclusive and accessible work environment where all employees and customers feel valued, respected, and supported.

Here’s the job opportunity…

As a Business Systems Analyst at ivari, you will utilize Life Insurance domain knowledge, analytical skill and a variety of requirement gathering techniques to understand the business needs, to elicit, analyze, document, and communicate business and system requirements for supporting company’s external websites and internal web applications. As part of the Enterprise Web Services team, you will provide end-to-end support through all the phases of a systems development life cycle. You will utilize analytics tools to track, report, and analyze website trends to understand digital user behavior and identify opportunities for website enhancements.

The Business Systems Analyst will:

Develop business requirement documentation, system design specification, use cases, mockup web screen designs and workflow diagrams. Organize information gathered from multiple sources, and present information in a manner that business stakeholders can review and approve.
Act as subject matter expert on application(s) supported and liaise between the team and business stakeholders for functionality enhancements and new developments.
Conduct required analysis to arrive at solutions through use of JAD sessions and/or related research gathering processes.
Engage in the development and execution of testing plans, test scenarios and test cases.
Work with web developers to ensure adequate tracking on key website features, provide web analytics dashboards on website engagement & performance, and identify key insights & opportunities for website enhancements.
Provide implementation support, production support, and problem resolution for the application systems and associated test environments.
Contribute to the overall analysis, scoping, estimating and planning for projects.

What we are looking for…

Post-secondary education in Information Technology, Business Administration, or equivalent work experience.
2+ years of experience as a Business Systems Analyst or equivalent.
Knowledge in Canadian Life insurance sector. LOMA certification is an asset.
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of management, business, IT and vendor resources.
Strong analytical, critical thinking, and problem-solving skills.
Fundamental knowledge of website structure, design, web analytics and web accessibility.
Experience with SQL, HTML, XML and JSON.
General understanding of the best practices involved with user-experience (UX) design
Knowledgeable in data driven analysis or data mapping or design flow practices.
Ability to facilitate business meetings and JAD sessions at all levels of the organization.
Sound knowledge of Systems Development Life Cycle (Agile).
Good ability to work independently and collaboratively in larger groups.
Ability to create clear documentation and explain complex process flows.
Ability to create work breakdown structures and estimations.

What's in it for you…

At ivari, it's important for us to keep our people motivated, recognized and rewarded. We offer competitive base salaries plus a bonus, one of the many reasons ivari is a great place to work.

We also offer health and dental benefits for the entire family from Day 1 But that’s just the beginning. When you join the ivari team you also get…

A fantastic vacation plan and time off
A pension plan with 100% match by ivari
Employee savings plan with 75% match to help you save even more
Flexible and hybrid work arrangements
Opportunities for professional development
Recognition programs to cheer you on, motivate and reward
Wellness programs to keep you healthy and happy

Who you are…

Someone who enjoys a culture where everyone is genuinely respectful and you can be your authentic self every day. Your contributions and opinions are not only sought, but valued. You know the importance of, and live by, our core values of…

Bringing clarity and focus to your work
Taking ownership and doing what you say you will
Remaining flexible
Collaborating with others

Does this sound like you? We’re looking for great people to join our team

Our commitment to inclusivity is reflected in the safeguards, policies and commitments we have in place to remove barriers and provide equal opportunities to prospective and current employees, without discrimination.

To apply, please email your resume to: human.resources@ivari.ca

A Human Resources representative is available to consult with applicants who require accommodation in the application or recruitment process. Any information shared by the applicant about an accommodation will be treated as confidential. If you do require an accommodation, please email human.resources@ivari.ca.

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