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Temporary Work Coordinator

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Ottawa ON, Canada Valor & Solutions Full time

Reporting to the Clinical Supervisor and using the professional resources from within the multidisciplinary team, the Clinical Intake Coordinator is responsible for establishing a professional and supportive first point of contact for new referrals and helps them in navigating and understanding the often-complicated system of supports as well as services. The Clinical Intake Coordinator assesses the needs of the individuals, coordinates the discovery process, offers short-term recommendations, and connects them to appropriate services offered through Valor & Solutions.

You have the knack for developing interpersonal relationships and building a solid network.
• You enjoy challenges that require critical thinking and creative problem solving.
• You have strong organizational skills and the ability to work independently to complete all administrative tasks needed to support the individuals and our waitlist.
• Screening and assessing persons being referred to Valor & Solutions for program eligibility and recommending other community resources as needed to referral source.
• Help with navigation and collaboration of multiple systems, acting as a liaison between individuals, families and supports, and service providers.
• Create, maintain, and keep documentation related to actions taken as part of the discovery process, including filling out and filing discovery forms, maintain databases, generating reports, and maintaining timely correspondence.
• Promote empowerment, choice and control and community inclusion of people with disabilities and their families. 
• Work closely with Developmental Services Ontario-Eastern Region regarding persons being referred and ensure documentation in Government referral database (DSCIS) is maintained and updated.
• Bachelor’s degree in Social Work, Psychology, or a related human services field. 
• One to three years of experience providing interventions to adults with intellectual disabilities, and mental health disorders, or serious/challenging behaviours. 
• Bilingual essential (French and English). 
• A strong administrative background is essential to effectively manage the discovery process, including documentation, scheduling, and coordinating services.
• Demonstrated skill in establishing empowering and supportive partnerships with the person, their families and community supports. 
• Demonstrated proficiency with MS office and databases. 
• Requires reliable transportation, a valid Ontario drivers’ licence and proof of agency requirements for automobile insurance. 
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