Guest Service Representative

4 weeks ago

Medicine Hat AB, Canada Medicine Hat Mall Full time

Primaris REIT is currently hiring a dedicated and enthusiastic Guest Services Representative to join our team at our Medicine Hat Mall, AB location. If you have a genuine passion for delivering exceptional customer service and thrive in a dynamic, fast-paced environment, this exciting opportunity is perfect for you

Role 

 As the Guest Services Representative, you will serve as the primary point of contact for customers and tenants and assist with various property programs and support. Your friendly demeanor, in-depth knowledge of the property, and willingness to go the extra mile will contribute to the success of our team. Duties and responsibilities include:

• Providing exceptional support to customers and tenants

• Assist in the facilitation of the property gift card program

• Assist in the administration of the lost and found program

• Providing directions to shoppers

• Answering calls and emails

• Registering customers for the “Parenting Room” (where applicable)

• Maintaining employee manuals

• Restocking and organizing information brochures

• Other duties as assigned

Requirements 

To excel in this role, we are looking for candidates who are energetic, have a willingness to learn and have exceptional customer service skills. The below are requirements for the role:

• Completed or are working towards a Secondary School diploma or equivalent

• 1+ years of customer service experience 

• Microsoft Office experience is considered an asset

• First Aid, CPR, and AED certifications are considered an asset

 • Knowledge or willingness to learn Health & Safety proceduresJoin us and play a vital role in providing outstanding experiences to our valued customers and tenants. We are seeking individuals with a positive attitude, excellent communication skills, and a strong commitment to ensuring customer satisfaction.

 • Communicate clearly, concisely, professionally and convey active listening and openness 

• Build positive relationships and demonstrate commitment, effort and a "take charge" attitude

• Produce accurate work with attention to detail and consistently meet deadlines

• Take ownership for actions, accept constructive criticism and make the necessary changes to behavior

• Overcome obstacles to get the job done, identify problems and recommend solutions

• See change positively and adapt quickly to change in work requirements

Values

• Respect: Value diverse perspectives, experiences and talents; treat others the way you would want to be treated

• Empowerment: Use the means provided to carry out responsibilities to the best of your ability and to implement creative ideas

• Integrity: Do the right thing, deliver on commitments and admit mistakes

• Teamwork: Work together as one team toward common goals

• Accountability: Hold yourself and others accountable for decisions and results

Next Step If you are ready to embark on a rewarding career in the exciting world of real estate, we would love to hear from you To apply for the position of Guest Services Representative, please email your resume to careers@primarisreit.com . We appreciate all applications and will only contact those selected for an interview. Join our team as a Guest Services Representative and contribute to creating a positive and welcoming shopping experience. Primaris is committed to accessibility for persons with disabilities in the course of employment, including in recruitment and hiring. If, as a result of a disability, you require accommodation in order to apply for this role and/or participate in the recruitment process, please contact careers@primarisreit.com .

#J-18808-Ljbffr

  • Guest Services Representative

    2 weeks ago

    Medicine Hat, Canada Primaris REIT - Medicine Hat Mall Full time

    **Role Summary** The purpose of this position is to deliver outstanding customer service to all patrons and tenants of the property. This position is one of the first points of contact for customers and tenants and must have a positive attitude towards all clients. This position is also responsible for administering specific property programs such as gift...

  • Guest Experience Expert

    1 week ago

    Medicine Hat, Canada TownePlace Suites by Marriott, Medicine Hat Full time

    Guest Experience Expert / Front Desk Agent Essential Job Duties: - Welcome guests with an appropriate greeting and consistently provide friendly, professional and attentive service. Utilize guest name at all available opportunities - Process reservations as per brand standards using basic revenue management skills to obtain the right rate based on occupancy...

  • Customer Service/ Slot Attendant

    1 week ago

    Medicine Hat, Canada Copper Coulee Casino Full time

    Copper Coulee Casino 1051 Ross Glen Drive SE Medicine Hat, AB T1B 3T8 403 504 4584 As a Slot Attendant/Customer Service Representative, you will play a crucial role in ensuring our guests have an enjoyable and unforgettable gaming experience. You will be responsible for maintaining the integrity of the slot machines, assisting guests with payouts,...

  • Customer Service Representative

    2 weeks ago

    Medicine Hat, AB, Canada City of Medicine Ha Full time

    Now Hiring Customer Service Representatives (Temporary Casual) About the Role: Are you passionate about providing exceptional customer service and enjoy working in a dynamic, community-focused environment? The City of Medicine Hat is looking for enthusiastic individuals to join our team as Customer Service Representatives for our Parks and Recreation...

  • Customer Service Representative

    3 weeks ago

    Medicine Hat, Canada City of Medicine Ha Full time

    Now Hiring Customer Service Representatives (Temporary Casual) About the Role: Are you passionate about providing exceptional customer service and enjoy working in a dynamic, community-focused environment? The City of Medicine Hat is looking for enthusiastic individuals to join our team as Customer Service Representatives for our Parks and Recreation...

  • Customer Service Representative

    3 weeks ago

    Medicine Hat, Canada City of Medicine Hat Full time

    Now Hiring Customer Service Representatives (Temporary Casual) About the Role: Are you passionate about providing exceptional customer service and enjoy working in a dynamic, community-focused environment? The City of Medicine Hat is looking for enthusiastic individuals to join our team as Customer Service Representatives for our Parks and Recreation...

  • Customer Sales and Service Representative 2

    3 days ago

    Medicine Hat, Canada United Farmers of Alberta Co-operative Ltd. Full time

    **Position Summary**: **28+ hours per week with benefits.** Reporting to the **Store Manager,**_ _**the **Customer Sale and Service Representative 2 (CSSR 2) **is responsible for serving and assisting customers in the selection and purchase of goods and services and/or fuel and fuel products to meet their needs. The Representative provides service in...

  • Customer Service Representative

    2 weeks ago

    Medicine Hat, Canada City of Medicine Hat Full time

    Now Hiring Customer Service Representatives (Temporary Casual) About the Role: Are you passionate about providing exceptional customer service and enjoy working in a dynamic, community-focused environment? The City of Medicine Hat is looking for enthusiastic individuals to join our team as Customer Service Representatives for our Parks and Recreation...

  • Front Desk Agent

    20 hours ago

    Medicine Hat, Canada Best Western Premier and Executive Residency (61104) Full time

    Front Desk Representatives are one of the most important roles in improving customer satisfaction and customer loyalty. Often times they are the first contact with the customers, and are responsible for making a good impression and improving reputation. Some of your duties include answering customer questions, offering customer support, guiding and advising...

  • Shift Lead and Membership Service Representative

    3 days ago

    Medicine Hat, Canada Medicine Hat YMCA Full time

    Position Title: Shift Lead and Membership Service Representative Reports To: Membership Services Supervisor Pay Grid: $16.00 - $18.00 Department: Health Fitness and Aquatics Our Culture: Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every...

  • Customer Sales and Service Representative 2

    4 days ago

    Medicine Hat, Canada United Farmers of Alberta Co-operative Ltd. Full time

    **Position Summary**: Reporting to the **Agency Site Manager and Agency Site Supervisor,**_ _**the **Customer Sales and Service Representative 2 **is responsible for serving and assisting customers in the selection and purchase of goods and services and/or fuel and fuel products to meet their needs. The CSSR provides service in accordance with UFA’s...

  • Senior Customer Service Representative

    2 weeks ago

    Calgary, AB, Canada Joanna Agency Full time

    Customer Service RepresentativeReporting Structure: Reports to Customer Service ManagerJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the Hospitality industry. As a Customer Service Representative, you will be responsible for providing exceptional service to our guests...

  • Senior Customer Service Representative

    2 weeks ago

    Calgary, AB, Canada Joanna Agency Full time

    Customer Service RepresentativeReporting Structure: Reports to Customer Service ManagerJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the Hospitality industry. As a Customer Service Representative, you will be responsible for providing exceptional service to our guests...

  • Senior Customer Service Representative

    3 weeks ago

    Calgary, AB, Canada Joanna Agency Full time

    Customer Service Representative Reporting Structure: Reports to Customer Service Manager Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the Hospitality industry. As a Customer Service Representative, you will be responsible for providing exceptional service to our...

  • Financial Services Representative Ii

    2 months ago

    Medicine Hat, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Shift Manager

    4 hours ago

    Medicine Hat, Canada McDonald's Full time

    **Shift Manager** We are more than just your local restaurant. We are a collection of hardworking small-business owners, students working part-time, career builders, and active seniors getting the most out of life. Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we...

  • Seasonal Guest Services Agent

    2 weeks ago

    Calgary, AB, Canada CanaDream Corporation Full time

    CanaDream provides memorable vacations for people who want to experience Canada at their own pace. We're open year-round, but our stations really come alive in season (May through October), when we play host to visitors from around the world. At CanaDream you have the ability to make a real difference to our Guests and Customers.Work with a great team;...

  • Turtle Jack's West Kelowna

    1 week ago

    Medicine Hat, Canada Days Hospitality Limited Full time

    Our philosophy is “to be great you need to have great people”.Accordingly, we are always searching for “great people”. If you thrive in a dynamic, entrepreneurial workplace we would be very interested in hearing from you. **THIS JOB IS IN WEST KELOWNA, BRITISH COLUMBIA** At Turtle Jack’s Grill, we embrace an All In attitude when it comes to...

  • Customer Service Representative

    2 weeks ago

    Lethbridge, AB, Canada Recreation Excellence Full time

    Customer Service Representative (Seasonal Part-Time) Lethbridge, AB Why Recreation Excellence?Recreation Excellence is Serious about FUN! We strive to assist in the development of happy, healthy, responsible individuals and families. Our team takes pride in our core values, which include: helping to provide safe services in safe environments, helping...

  • Shift Manager

    2 weeks ago

    Medicine Hat, Canada McDonald's Full time

    Shift ManagerWe are more than just your local restaurant. We are a collection of hardworking small-business owners, students working part-time, career builders, and active seniors getting the most out of life. Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have...