Senior Customer Service Representative

1 month ago

Calgary AB, Canada Joanna Agency Full time

Customer Service RepresentativeReporting Structure: Reports to Customer Service ManagerJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the Hospitality industry. As a Customer Service Representative, you will be responsible for providing exceptional service to our guests and ensuring their satisfaction during their stay. Your main objective will be to create a positive and memorable experience for our customers, leaving them with a lasting impression of our company.Responsibilities:Handle incoming calls and emails from customers, addressing their inquiries and resolving any issues promptly and efficiently.Provide accurate and up-to-date information about our services, amenities, and policies.Assist guests with reservations, check-ins, and check-outs, ensuring a smooth and hassle-free process.Listen attentively to customer concerns and complaints, showing empathy and finding appropriate solutions to ensure their satisfaction.Collaborate with other departments to coordinate special requests and ensure seamless service delivery.Maintain a comprehensive knowledge of our products and services to effectively assist customers and promote upselling opportunities.Handle billing and payment transactions accurately and efficiently.Follow company guidelines and procedures to maintain a high level of professionalism and customer service standards.Keep accurate records of customer interactions and transactions in our CRM system.Qualifications:High school diploma or equivalent; college degree preferred.Prior experience in customer service or hospitality industry is a plus.Excellent communication and interpersonal skills.Strong problem-solving abilities and the ability to remain calm under pressure.Attention to detail and ability to multitask effectively.Proficient in using computer systems and software, including MS Office.Ability to work flexible hours, including weekends and holidays.If you are passionate about providing exceptional customer service and thrive in a fast-paced environment, we would love to hear from you. Join our team and contribute to creating unforgettable experiences for our guests.

  • Senior Customer Service Representative

    1 month ago

    Calgary, AB, Canada Joanna Agency Full time

    Customer Service Representative Reporting Structure: Reports to Customer Service Manager Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the Hospitality industry. As a Customer Service Representative, you will be responsible for providing exceptional service to our...

  • Customer Service Representative

    3 weeks ago

    Calgary, Canada Business Management Firm Full time

    We partner with small to medium-size brands and transform their communication and outreach methods with desirable target markets to increase their visibility, market share and revenue. Our dynamic and success-driven team is actively looking to onboard a Customer Service Representative to act as a trusted advisor on behalf of our clientele, ensuring ultimate...

  • Senior Customer Service Representative

    1 month ago

    Calgary, Canada Joanna Agency Full time

    Customer Service Representative Reporting Structure: Reports to Customer Service Manager Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the Hospitality industry. As a Customer Service Representative, you will b

  • Customer Service Representative/cashier

    4 weeks ago

    Calgary, Canada DONE RITE EQUIPMENT SALES & SERVICE Full time

    '''Job Summary:''' We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is an excellent opportunity for someone who enjoys helping others and has...

  • Dental Customer Service Representative

    1 month ago

    Calgary, AB, Canada The Aurum Group Full time

    The Aurum Group is seeking a Customer Service Representative to join our expanding team in Calgary, AB. The ideal candidate must have previous customer service experience. The primary responsibility of the Customer Service Representative is to ensure all customer inquires are handled thoroughly, thoughtfully and in a timely manner. We are a full-service...

  • Senior Customer Service Representative

    1 month ago

    Calgary, Canada Joanna Agency Full time

    Customer Service Representative Reporting Structure: Reports to Customer Service Manager Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the Hospitality industry. As a Customer Service Representative, you will be responsible for providing exceptional service to our...

  • Senior Customer Service Representative

    1 month ago

    Calgary, Canada Joanna Agency Full time

    Customer Service Representative Reporting Structure: Reports to Customer Service Manager Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the Hospitality industry. As a Customer Service Representative, you will be responsible for providing exceptional service to our...

  • Senior Customer Service Representative

    1 month ago

    Calgary, Canada Joanna Agency Full time

    Customer Service Representative Reporting Structure: Reports to Customer Service Manager Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the Hospitality industry. As a Customer Service Representative, you will be responsible for providing exceptional service to our guests...

  • Senior Customer Service Representative

    4 weeks ago

    Calgary, Canada Joanna Agency Full time

    Customer Service RepresentativeReporting Structure: Reports to Customer Service ManagerJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the Hospitality industry. As a Customer Service Representative, you will be responsible for providing exceptional service to our guests...

  • Senior Customer Service Representative

    1 month ago

    Calgary, Canada Joanna Agency Full time

    Customer Service Representative Reporting Structure: Reports to Customer Service Manager Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the Hospitality industry. As a Customer Service Representative, you will be responsible for providing exceptional service to our...

  • Senior Customer Service Representative

    1 month ago

    Calgary, Canada Joanna Agency Full time

    Customer Service RepresentativeReporting Structure: Reports to Customer Service ManagerJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the Hospitality industry. As a Customer Service Representative, you will be responsible for providing exceptional service to our guests...

  • Senior Customer Service Representative

    1 month ago

    Calgary, Canada Joanna Agency Full time

    Customer Service RepresentativeReporting Structure: Reports to Customer Service ManagerJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the Hospitality industry. As a Customer Service Representative, you will be responsible for providing exceptional service to our guests...

  • Senior Customer Service Representative

    2 weeks ago

    calgary, Canada Joanna Agency Full time

    Customer Service RepresentativeReporting Structure: Reports to Customer Service ManagerJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the Hospitality industry. As a Customer Service Representative, you will be responsible for providing exceptional service to our guests...

  • Senior Customer Service Representative

    1 month ago

    Calgary, Canada Joanna Agency Full time

    Customer Service RepresentativeReporting Structure: Reports to Customer Service ManagerJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the Hospitality industry. As a Customer Service Representative, you will be responsible for providing exceptional service to our guests...

  • Senior Marketing Representative

    4 weeks ago

    Calgary, AB, Canada TC Energy Full time

    Job Description: Job information Senior Marketing Representative from the Company TC Energy , this latest Senior Marketing Representative job vacancy is located in the city Hybrid work in Calgary, AB located in the country Canada . This latest job opening is open to job seekers who have the latest education / graduate Bachelor Degree . Job...

  • Customer Service and Sales Representative

    2 weeks ago

    Calgary, Canada Executive Acquisitions Full time

    At Executive Acquisitions, we live our core values and are passionate about helping brands connect with their consumers in a meaningful and personalized way. We deliver exemplary customer service and strategic sales solutions while building a company around excited, charismatic, and team-oriented individuals. Executive Acquisitions is actively hiring to...

  • Dental Customer Service Representative

    1 month ago

    Calgary, AB, Canada The Aurum Group Full time

    The Aurum Group is seeking a Customer Service Representative to join our expanding team in Calgary, AB. The ideal candidate must have previous customer service experience. The primary responsibility of the Customer Service Representative is to ensure all customer inquires are handled thoroughly, thoughtfully and in a timely manner. We are a full-service...

  • Senior Customer Service Representative

    4 days ago

    Calgary, Alberta, Canada Joanna Agency Full time

    Customer Service RepresentativeReporting Structure: Reports to Customer Service ManagerJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the Hospitality industry. As a Customer Service Representative, you will be responsible for providing exceptional service to our guests...

  • Customer Service Representative

    1 month ago

    Calgary, AB, Canada Sundial Full time

    Job Title Customer Service Representative Job Description About SNDL SNDL is the largest private-sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, and Spiritleaf. SNDL is a licensed cannabis producer and one of the largest vertically integrated cannabis companies in...

  • Customer Service Representative

    4 weeks ago

    Calgary, AB, Canada Express Employment Professionals - Calgary, South Full time

    Express Employment Professionals Calgary South is seeking a Customer Service Representative for our reputable global equipment manufacturer and supplier client located in South East Calgary. Join a dynamic team that prioritizes teamwork, innovation, and exemplary customer relations. In this role, you will be integral in assisting customers through the sales...