automotive repair technical advisor
2 weeks ago
Education:
- Secondary (high) school graduation certificate
Experience:
- Will train
Work Setting:
- Rural area
- Automobile repair services
Tasks:
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries, and complaints in the delivery of meaningful information and services
- Order office supplies and maintain inventory
- Perform general office duties
- Receive and log complaints
- Receive payments
- Sell merchandise
- Explain procedures, risks, and benefits to clients
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
Computer and Technology Knowledge:
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- Quick Books
- Spreadsheet
- Electronic mail
Area of Work Experience:
- Marketing
Area of Specialization:
- Communications
Work Conditions and Physical Capabilities:
- Attention to detail
- Tight deadlines
- Work under pressure
Personal Suitability:
- Client focus
- Efficient interpersonal skills
- Organized
- Reliability
- Team player
- Initiative
- Ability to multitask
- Dependability
Experience:
- Will train
Duration of Employment: Permanent
Language of Work: English
Hours of Work: 30 to 40 hours per week
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