Housing Business Operations Lead

4 weeks ago

Canada Bouygues Es Full time

At Bouygues Energies and Services we aim to foster work environments that are client focused, results-orientated and collaborative. Bouygues Energies & Services is a leading provider of Facility Management services to a range of clients across Canada and, through our parent company, globally. Our Canadian projects include the government, aviation industry, and healthcare and entertainment sectors with contract duration ranging from short term to 28 years. With our sister company, Plan Group, we have significant reach into all asset classes. We take pride in providing partnerships with our clients, providing facility management and energy solutions. Whether creating modern and imaginative work spaces, enhancing carbon and green performance, or delivering high quality facility services, we will bring our imagination, energy and technologies to deliver a unique client experience that creates tangible value and benefit to our clients and partners.
Responsibility for all operational staff, budgets and performance of the mechanical, electrical, plumbing, health and safety, grounds and gardens and building fabric services.
Maintain a close liaison with clients and contractors. Ensure compliance with all local, regional, and federal regulations, ISO 9001 and 14001 standards, and BOMA platinum requirements.
Provide contractual performance in accordance with agreed budgets ensuring compliance with the Key Performance Indicators. The incumbent must effectively and efficiently manage the development and directions of the operational team to drive the growth of revenue, and technical productivity.
Deliver high quality property services and as required, monitoring of customer services, ensuring added value, increased productivity and cost efficiencies, wherever possible.
Exercise strong financial and commercial controls in the management of expenditure and income within agreed budgets.
Assist in the production and be responsible for the operational and capital budgets, with regular monitoring of actual performance variances, and take necessary remedial action as required.
Responsibility for the management, update and accuracy of asset registers and Planned Preventive Maintenance schedules.
Monitoring and delivery of Key Performance Indicator (KPI) results monthly and application of strategies for continuous improvement.
Responsibility for the planning, implementation, staff training and review of the energy and environmental management and conservation strategies and policies utilizing the company’s energy department.
Responsibility for research, preparation, review and budgetary control of the life cycle program in conjunction with the Project Management team.
Preparation, budgeting and implementation of forward thinking maintenance plans and pre-planned schedules.
Assist in business development activities for the Contract. Support the attainment and retention of ISO quality, environmental and health and safety management certification along with other industry certifications.
Promote the highest standards of customer service and monitor the quality of all services provided to customers.
Corporate support departments, the RCMP, contractors, etc.
Develop and maintain site policies and procedures relevant to the site in conjunction with the quality and compliance department.
Recruit, select, motivate, and manage the property services team and ensure ongoing development to the highest standards of professionalism and customer service.
Ensure the performance appraisal of all staff within the post-holder’s control are completed annually, and make certain relevant training and development is delivered.
Be part of the on call rotation to ensure 24/7 response to emergencies, ensuring the successful delivery of all property and customer services within the full operational coverage.
Ensure compliance with and endorsement of FM Contract requirements for security, including individual RCMP security clearance as required by the Project Agreement.
Comply with the company’s Policies, Management Plans and Procedures.
Fulfil Health & Safety responsibilities by adherence to the requirements of the Company's Health & Safety Policy and Health & Safety Management Plans
Support the Company's Quality Policy Statement and actively participate in the achievement of company and personal quality objectives
Must be able to manage complex relationships between various government departments.
Minimum of 10 years’ experience managing a large facility (such as a hotel, airport, hospital, municipality or government agency) in a progressive supervisory or management role in a unionized environment.
Previous operational and capital budgetary preparation and control experience.
Integrity – acts on values and beliefs in line with Federal, Provincial, and local regulations.
Hands-on and in-depth knowledge and understanding of complex building maintenance systems, including electrical, mechanical, HVAC, refrigeration and building automation systems.
Must be able to obtain and maintain Enhanced Reliability Security Clearance with the Federal RCMP.
Ability to align team to meet business requirements ensuring targets and deadlines are consistently met.
At Bouygues, our employees contribute by fully expressing their attributes, skills and personalities, and grasping the opportunity to grow as individuals and to help the company grow. Come join one of the largest Facility Management companies, and apply today#

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