Senior Product Manager
3 weeks ago
As the Senior Product Manager, Guest Services Technology, you will be accountable for owning the end-to-endproductlifecycleof 2+ technology products that support the Guest Services business teams in delivering a best-in-class experience for our guests at scale. You lead a team of product managers through mentoring and coaching and oversee budget and resource allocation, actively participating in shaping the vision and strategy in collaboration with business stakeholders and senior technology leaders. You'll play a crucial role in fostering agile product management practice within the Guest Services team.
This role is primarily based out of our North Vancouver office and is open to hybrid remote work. If you were the Senior Product Manager, Guest Services Technology here are some of the core activities you would be doing:
You own the technology product vision across 2+relatedproducts. Aligning technology productstrategy tocompany goals and vision
Building strong partnership with the business product owners and sponsors to understand, empathise and to create a compelling vision and strategic 1-3 year roadmap for the product
Perform research and analysis to understand industry trends and provide recommendations on opportunities/ innovation to the business. Partners with business owner with input to the investment needs for business cases to justify product initiatives to senior company stakeholders
Lead, coach and develop a team of 2+ Technology Product Managers providing mentorship, coaching, and fostering a culture of continuous improvement
Accountable for leading formal vendor RFP process & procurement initiatives in collaboration with the indirect procurement team to acquire new technologies in line with policy
Escalates Risks and issues and mitigation recommendations to product or portfolio steerco for decisions
Accountable for the execution of the product strategy for 2+ products through dedicated product management squads
Supporting the technology senior leaders in achieving the product portfolio’s strategic goals
Be responsible for hiring and onboarding new team members in the Product Management team. Manage the career development and growth of the Product Management team
Be a key contributor to the product management guild
Support the Director, Product Management in delivering the entire Guest Services team technology vision & strategy
Lead strategic planning sessions with business stakeholders to understand the long-term business objectives and technology requirements
Utilize your experience and expertise to contribute to the evolution of the product management practice & processes within the Guest Services team
Are you our next Senior Product Manager, Guest Services Technology?
You have a Bachelor’s degree or post-secondary education in Information Technology, Business or a related field
You have 5+ years of experience as a Project or Product Manager/Owner
You have demonstrated success working in an agile methodology
You have a Scrum certification (CSM, CSPO, etc.)
You have strong leadership and people management skills.
You have strong organization and prioritization skills while managing multiple, competing priorities
You have demonstrated success in managing budgets and resources for product portfolios.
You have excellent time management skills with the ability to plan ahead and meet deadlines
You are familiar with web-development/Salesforce development.
You have experience coaching and mentoring in an agile development environment
You remain highly flexible and adaptable when faced with ambiguity
A reasonable estimate of the pay range is CAD$122,000 - CAD$152,000 at the time of this posting. Within the range, individual pay is determined by factors such as job-related skills, relevant experience, education and/or training.
Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.
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