Reporting Analyst

Found in: Jooble CA O C2 - 1 week ago

Winnipeg MB, Canada Blue Cross Full time

Monday, April 8, 2024

About Manitoba Blue Cross

We’re a Manitoba-based, not-for-profit, health benefits provider with a vision to be the trusted and essential health and wellness partner for all Manitobans. Every dollar made is reinvested in our infrastructure, our people, and our province with the goal of providing better care for our members, expanding our community impact and broadening our health care knowledge.

Why work for us?

Manitoba Blue Cross, is a Manitoba Top Employer. We are empowered to give back to the community, and we know that caring needs to start in our workplace with our own Manitoba Blue Cross team. We actively foster a culture that focuses on your satisfaction, development, diversity, and growth .

Culture of Caring

We strive to succeed at reaching our organizational goals, but we always make time to celebrate our successes. Having fun as a group and rewarding our employees for their accomplishments is an essential part of our workplace culture.

We want our workforce to reflect the diverse community we serve, and we're committed to creating a fair and respectful workplace. We offer a work environment that promotes a healthy work-life balance and support to advance your career that includes:

  • Fully equipped onsite fitness center.
  • Casual dress code to promote diversity and inclusivity.
  • Personal and professional development.

Are you a driven , dedicated , and enthusiastic individual who wants to work in a friendly and rewarding environment? If so, we are looking for someone like you The following position is open to anyone residing in Winnipeg and surrounding areas with valid work authorization.

JOB SUMMARY

Responsible for internal, and external reporting, establishing and monitoring key performance indicators, and production metrics for the Case Management, Claims, Client Administration, Communications, Customer Service, and EAP departments .

DUTIES AND RESPONSIBILITIES

  • Development and preparation of Experience Division (Case Management, Claims, Client Administration, Communications, Customer Service, and EAP) metrics.
  • Development and preparation of productivity reports for the Experience Division departments.
  • Creation and testing of web reports for the Experience Division.
  • Produces complex ad hoc reporting for internal departments and external Clients & Advisors.
  • Creates and measures Key Performance Indicators for the Experience Division departments.
  • Conducts research and reviews on behalf of experience division.
  • Analyzes trends within the insurance industry and reports them to the Manager, Business Solutions.
  • Responsible for the creation and testing of web reports for the Experience Division.
  • Supports internal control functions, identifying process inefficiencies and working with applicable areas to develop solutions.
  • Participates in corporate and departmental projects and initiatives.
  • As approved by Manager, Business Solutions, initiate such personal and professional development, as may be required, to remain effective in this position.
  • Performs other related duties as assigned.

SKILLS AND QUALIFICATIONS

  • Dedicated to the principles of exceptional service; committed to responding to, anticipating and addressing customer needs, for both internal and external customers.
  • Post-secondary degree, certificate, or diploma in Commerce or Business Administration or discipline related to the Health Benefits industry. Equivalent combination of education and 2 to 5 years’ experience may be considered.
  • Knowledge of the principles and practices of quantitative analysis including cost benefit analysis, statistical analysis, etc.
  • Strong analytical and problem-solving skills.
  • Excellent organizational skills with the ability to manage and prioritize several key activities on an ongoing basis.
  • Thorough knowledge of office productivity tools, including Microsoft Word, Excel, Access, PowerPoint and various database applications.
  • Excellent interpersonal and communication skills (verbal and written) with a demonstrated ability to interact with all levels within the organization in a team environment.
  • Experience in research methodologies and statistical analysis.
  • Ability to work in an unstructured environment.
  • Completion of or capable of completing industry education programs entailing a self-directed study and the writing of graded examinations. Specific programs include but are not limited to LOMA (ACS) and CEBS. Enrollment in, and completion of, such courses, as well as programs of professional development, will be encouraged.

Ready to Apply? We are excited to meet you

If you would like to join our team, you are invited to apply by submitting your resume and cover letter by clicking the "Apply" button below by April 22, 2023.

To learn more visit:

We thank all applicants for their interest; however only those being considered will be contacted.

Manitoba Blue Cross is committed to the principles of diversity, equity & inclusion and to promoting opportunities in hiring for everyone. We want our workforce to reflect the diverse community we serve, and we're committed to creating a fair and respectful workplace.

We encourage all qualified candidates to apply. If you require an accommodation during the hiring process, please let us know.

  • 599 Empress St, Winnipeg, MB R3G 3P3, Canada
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