In-Store Sales Representative
2 weeks ago
Sales Specialist, Kitchen Cabinets (Permanent Full-Time)
Job Status: Full Time
Sales
An employer that’s involved in the community
Teamwork and ongoing training
A comprehensive training program for all new hires
A student incentive program
Our teams from the RONA+, RONA, Réno-Dépôt, and Dick’s Lumber banners across Canada are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.
Here, your work and ideas will contribute to building a flourishing organization. The Sales Specialist, Cabinets ensures excellent service is provided to the customer, either over the telephone or in person, by effectively using selling skills, computer design skills, and product knowledge to secure and complete the sale to the customer’s satisfaction.
Through effective questioning and listening techniques, identify and qualify customer requirements
Operate computers to pictorially layout and design the kitchen/bath as per customer direction using the 20/20 Kitchen design software and suggest add-ons to complete the sale
Resolve customer complaints and objections including investigating, interpreting policy, and taking the appropriate action to ensure customer satisfaction
In-depth knowledge of the kitchen and bath products carried in store, a good understanding of what is available, and the positioning of our competitors
Ability to operate 20/20 Kitchen Design software program (in asset)
Good organization and administrative skills to keep track of schedules and to follow up on “orders in progress”
RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.
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