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Technology Business Management Senior Specialist
5 months ago
If you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form . This form is used only by individuals with disabilities who require assistance or adjustments in applying and interviewing for a job. Senior Business Program Specialist
Expedia Cruises is currently in search of a dedicated Program Specialist to help manage the day to day needs of our third-party technology solutions integral the success of over 260 travel agencies and a network of more than 5,500 Vacation Consultants. In this role, you will serve as the bridge between business needs and external technology providers, working to drive increased adoption across a diverse stakeholders including Franchisees, Consultants, Consumers, and the Corporate Support Team. You'll be involved with several third-party platforms including our cruise, air, and hotel booking platform (powered by Odysseus), omni-channel phone system, consumer website, and more. The role demands a unique combination of business acumen and technical proficiency, enabling you to effectively introduce new functionalities, resolve challenges, prioritize effectively, and foster broader adoption among stakeholders.
Be a subject matter expert for several of our third-party technical solutions (including booking platforms, CRM system, etc.)
Represent the voice of Expedia Cruises' business needs and various stakeholders (corporate team, franchisees, consultants, customers)
Drive overall awareness and adoption of these third-party platforms throughout the organization through communication, training support, documentation, and more.
Expertise in problem-solving, project coordination, planning, process development, and improvement skills
~ Degree in business or related discipline
~ Solid interpersonal skills including cross-functional team collaboration and service oriented
~ If you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form . This form is used only by individuals with disabilities who require assistance or adjustments in applying and interviewing for a job. Vancouver-based role only, in-office expected.
Senior Business Program Specialist
Expedia Cruises is currently in search of a dedicated Program Specialist to help manage the day to day needs of our third-party technology solutions integral the success of over 260 travel agencies and a network of more than 5,500 Vacation Consultants. In this role, you will serve as the bridge between business needs and external technology providers, working to drive increased adoption across a diverse stakeholders including Franchisees, Consultants, Consumers, and the Corporate Support Team. You'll be involved with several third-party platforms including our cruise, air, and hotel booking platform (powered by Odysseus), omni-channel phone system, consumer website, and more. The role demands a unique combination of business acumen and technical proficiency, enabling you to effectively introduce new functionalities, resolve challenges, prioritize effectively, and foster broader adoption among stakeholders.
Be a subject matter expert for several of our third-party technical solutions (including booking platforms, CRM system, etc.)
Represent the voice of Expedia Cruises' business needs and various stakeholders (corporate team, franchisees, consultants, customers)
Drive overall awareness and adoption of these third-party platforms throughout the organization through communication, training support, documentation, and more.
Expertise in problem-solving, project coordination, planning, process development, and improvement skills
~ Degree in business or related discipline
~ Solid interpersonal skills including cross-functional team collaboration and service oriented
~ 00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. Expedia Group's family of brands includes: Brand Expedia, Hotels.com, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, CarRentals.Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. The official website to find and apply for job openings at Expedia Group is careers.All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization. Senior Onboarding & Maintenance Specialist
Senior Onboarding & Maintenance Specialist
At Expedia Group, we're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities.
