Financial Services Customer Service Representative

4 days ago


Belleville ON, Canada Gatestone & Co. Inc Full time €17

Established in 1926, Gatestone has been a trailblazer in providing exceptional outsourced Customer Contact Center and Business Process Outsourcing (BPO) services to world-class organizations, including those among the Fortune 500.
Among 300 contenders, Gatestone proudly stands at the 50th position, and notably, we are the only entity within the Business Process Outsourcing (BPO) industry to be featured in this prestigious list This significant recognition underscores our dedication to fostering an environment that values exceptional talent, promotes a positive workplace culture, and recognizes outstanding performance. At Gatestone, we prioritize the customer experience, embodying it in everything we do. We're looking for Call center agents to handle customer calls, addressing issues efficiently with empathy and understanding, assist on getting payments on current accounts.
Please be advised this role is required to work 100% in office during training and afterwards.
_*This role requires you to work in office during training and afterwards.*_
*Competitive Compensation:* Enjoy performance-based bonuses and a starting rate of $17.20 per hour.
*Comprehensive Training:* Receive paid, full-time training to excel in your role.
*You will leverage your training to assist customers by proposing solutions to address their financial situation
* Basic computer skills (*we will teach you the rest*)
* If you have previous experience or not, our robust training program will prepare you with the skills needed in order to be successful*
*Monday to Friday: 8h00am to 10h00pm Saturday's: 8h00am to 5h00pm*
* *Sundays off*
*Individual accommodation shall be provided for applicants with disabilities who meet the required qualifications. Job Types: Full-time, Permanent
20 per hour
8 hour shift
Are you able to commute to the office ?
Call center: Collections: 1 year (preferred)



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