Customer Program Manager

3 weeks ago

Toronto ON, Canada Alphawave IP Inc Full time


We're looking for the Wavemakers of tomorrow.

Alphawave Semi enables tomorrow’s future by accelerating the critical data communication at the heart of our digital world – from seamless video streaming to AI to the metaverse and much more. Our technology powers product innovation in the most data-demanding industries today, including data centers, networking, storage, artificial intelligence, 5G wireless infrastructure, and autonomous vehicles. Customers partner with us for mission-critical data communication, our innovative technologies, and our proven track record. Together, we enable the next generation of digital technology.

Why Alphawave Semi

These positions require directly related experience and are highly compensated with very competitive salaries. If you join Alphawave, you will be working side-by-side with the top talent in the industry and technological leaders with outstanding vision, track record, and accomplishments. You will be mentored by our top engineers and provided with the knowledge and freedom to innovate as your skills grow. We are also conveniently located in downtown Toronto, close to the University of Toronto. If interested, please submit your resume along with your transcript and cover letter.

What you'll do:

  • Direct point of contact for leading edge customers and vendors on 112G Serdes program.
  • Working with external partners and engineering leads to align on optimal solutions.
  • Dedicated, single point of contact to coordinate and track issues
  • Runs program schedule, regular status update meetings, action item tracking and delivery acceptance
  • Coordinates activities to ensure SoW goals are being met
  • Internal execution
  • Regular review of program schedules, risks and resolution strategy with management team.
  • Defining and driving process frameworks across teams for efficient and consistent execution and quality deliverables.
  • Ensuring WBS consistent with program intent and working with project manager and engineering leads to realign as needed.
  • Driving internal kickoff, deliveries and signoff both internally and with external partners.
  • Electrical engineering undergraduate degree or equivalent a minimum
  • Understanding of key IP deliverables and customer integration challenges
  • Understanding of execution flow and cross team interdependencies for high speed serdes IP development

Additional skills and experience considered an asset

  • Schedule development, tracking and reporting with MS Office Project
  • PMP certification an asset

"Hybrid work environment"

As part of our commitment to the well-being and satisfaction of our employees, we have designed a comprehensive benefits package that includes:

  • Great compensation package
  • Health Insurance
  • Retirement Savings
  • Paid time off

Diversity & Inclusivity

Alphawave Semi is based out of one of the most diverse countries in the world. This includes differences related to race, ethnicity, national origin, gender, gender expression and presentation, sexual orientation, religion, age, ability and socioeconomic status. To us, diversity is one our strongest assets to our organization. We commit ourselves to promoting the recognition and appreciation of our diverse and rich culture. We believe that it is critical to our success to promote freedom of thought and opinion in a respectful environment. The decisions we make are rooted by respectfully considering each other’s thoughts and opinions and by working towards a greater common goal.

Accommodation

Alphawave Semi is an equal opportunity employer and welcomes applications from all qualified individuals, including visible minorities, Indigenous People, and persons with disabilities. We welcome and encourage applications from people with disabilities. If as a qualified job applicant, you request accommodation, Alphawave Semi will consult with you to provide reasonable accommodations according to your specific needs. If you wish to make a request, you will be provided an opportunity if you’re applications is selected to proceed in our hiring process.

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