Senior Network Operations Engineer

3 weeks ago

Toronto ON, Canada Akamai Full time

Do you have a passion for network engineering technologies? Are you looking for the freedom to innovate and help shape the next generation of the network? Join our Network Operations Engineering team Our group is responsible for maintaining, troubleshooting, and enabling networking systems deployed on Akamai's security scrubbing network.
As a Network Operations Engineer Senior, you will join a 24x7 shift-based team. This includes resolving immediate customer impacting issues and lower severity issues. You will also work with team members to improve network operation efficiency.
As a Network Operations Engineer Senior, you will be responsible for:
# Providing subject matter expert advice during technical incidents
# Troubleshooting layer 2 and layer 3 VPN performance issues
# Providing technical and product support for customers experiencing issues
# Developing alerts and dashboards that enable monitoring of network issues
# Developing and maintaining tools, documentation, and procedures to support the operation of a large-scale network infrastructure
# Be able to work night shifts - 5 days per week for 8 hours (6:30 PM - 2:30 AM CET)
# Have experience in SQL and developing queries to extract data from multiple tables
# Have IP network design, Ethernet technologies
# Have experience with Linux/Unix and related tools
# Have experience with Internet routing protocols and service provider networks (i.e. Have experience managing and troubleshooting IP computer networks

FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. Connect with us on social and see what life at Akamai is like We power and protect life online, by solving the toughest challenges, together. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. LI-Remote
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